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Who is Danny De Young and why has he got a user account on my W10 box?

Anyone know? Seems to have appeared after the update...

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Hello I am a fellow community member here to help. I am not certain what this is. Could you clarify where and when you are seeing this name?

Thanks

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Is this a second hand computer you bought or previously owned?

If its previously owned, then, a previous user might have had an account on the system.

See steps to delete the account.

Press Windows key + R
Type: control
Hit Enter
Open User accounts
Click Manager another account
Click Danny De Young
Click Delete the account

Just to be safe, change your password and scan the system.

Click Start > Settings > Apps > Apps & features
Look through the list for any entries for suspicious software
Select it then click uninstall

Press Windows key + X
Click Task Manager > Startup
Look for any suspicious apps that might be starting up with the system.
Select each then click Disable

Press Windows key + R
Type: msconfig
Hit Enter

Go to the services tab
Check the box, hide all Microsoft services

Disable the remaining services

Click Apply then OK

Restart if prompted

Reset all your web browsers to their original factors state

In Microsoft Edge - Click Start > Settings > Apps > Apps & features > Microsoft Edge
Select it, click Advanced options > Reset

Reset Chrome settings to default - Google Chrome Help
https://support.google.com/chrome/answer/329621...

Refresh Firefox - reset add-ons and settings - Mozilla Support
https://support.mozilla.org/en-US/kb/refresh-fi...

Use Malwarebytes to scan and clean the computer.

https://www.malwarebytes.com/

Also use ESET Sysrescue offline scanner to scan and clean the computer, see instructions in the following article:

https://www.groovypost.com/howto/clean-virus-in...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
Best regards,
Andre Da Costa
Independent Advisor for Directly

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New notebook PC about 12 months old (Acer).

Sure this account wasn't in there before the recent Windows update.

 

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Well, delete it.

Do you live with other people or work in an open environment where others might have access to your computer?

Is your computer password protected?

Please perform the scan and also change your account privilege to Standard.

https://www.groovypost.com/howto/create-manage-...

Its also possible you visited a website that caused a remote attacker to create a user account.
Best regards,
Andre Da Costa
Independent Advisor for Directly

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I have been looking into this for you. The name you are seeing if for a retail/demo account meant to be used when the PC is setup for display in a store. Please see the following guide to remove the demo account

http://www.thewindowsclub.com/retail-demo-mode-...

Please let me know if this works for you

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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QUick update;

I don't think it's an actual account. It is not listed in the user data.

However, there are user folders. And it's Darrin, not Danny (my bad).

If I try to access the folders I get "don't have permissions".

Using admin powershell, this is the documents folder.

-a----       23/12/2016   5:56 PM        5496703 Travel Budget Consumer.xlsx
-a----       23/12/2016   5:56 PM        6501990 Travel Presentation.pptx
-a----       23/12/2016   5:56 PM        5853912 US Travel Adventures.docx

Trying to delete I get (example)

+ del "Darrin DeYoung"
+ ~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : PermissionDenied: (ActivationStore.dat.LOG2:FileInfo) [Remove-Item], IOException
    + FullyQualifiedErrorId : RemoveFileSystemItemUnAuthorizedAccess,Microsoft.PowerShell.Commands.RemoveItemCommand
del : Directory C:\users\Darrin DeYoung\AppData\Local\Packages\4DF9E0F8.Netflix_mcm4njqhnhss8\4DF9E0F8.Netflix_6.4.30.0
_x64__mcm4njqhnhss8\ActivationStore cannot be removed because it is not empty.

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I have been looking into this for you. The name you are seeing if for a retail/demo account meant to be used when the PC is setup for display in a store. Please see the following guide to remove the demo account

http://www.thewindowsclub.com/retail-demo-mode-...

Please let me know if this works for you

That makes sense. The computer was the last one in store on the day and was being used as a demo, which got me a good price.

So they deleted the user account but left the folders.

Thanks for that.

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Try deleting it in Safe Mode.
Best regards,
Andre Da Costa
Independent Advisor for Directly

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You are very welcome :-)

I hope this info was helpful to you. Please let me know if there is anything else I can do to help you. If you have no further questions please feel free to select a rating if you would like. Have a Great Day!

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Try deleting it in Safe Mode.

Went one better. Live linux boot disk ;-)

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Last updated May 4, 2024 Views 4,982 Applies to: