Update Error 0x800706be for KB4103727

The update downloads but won't finish installing:

2018-05 Cumulative Update for Windows 10 Version 1709 for x64-based Systems (KB4103727) - Error 0x800706be

 

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Last updated August 15, 2019 Views 26,084 Applies to:

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To help us to help you and to properly get answers to your post you should include some minimum information.

1.  Device type. ie Desktop, Laptop, Tablet, Surface, Phone

2.  Who made it and model, HDD size. If home built what type motherboard, Intel, AMD, Drive size

3.  OS type, Home, Pro, Enterprise, etc

4.  Current build.  Go Settings, System. About. OS build XXXXXX.XXXX

 
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lacrumb

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For me the update partially installed and then left the PC nearly unusable. Working on Sunday just fine, installed 3 updates Monday and 1 failed. Now useless box that reboots randomly depending on activity.

Example -Start menu no longer works, some Icons no longer work, message center only works though searching for specific items. Can only log off or restart using CTRL-ALT-Delete, SFC /Scannow completes to 30% or 41% then locks up and leaves no errors in log.

This is a new PC, an Intel NUC 7i5 with lots of storage (200GB free on C: ) 16GB RAM, on 500GB NVMe SSD.

I ran the security troubleshooter and it fixed some things so now update KB4103727 shows 100% downloaded and 100% installed, then errors.

Also ran check disk, ccleaner, reg errors fixed, virus scan, & disk cleanup. Basically this system is perfect except it will not install KB4103727 completely.

NEW UPDATE

I downloaded the update directly from MS Catalog and installed. Seems to complete ok and rebooted. But still shows in Updates. When I tell that to update it goes to 100% and says "Awaiting Restart" now I get a new error that says it can't.  So I restart manually but no change.

The good news is that now Icons and start menu now works, so something got fixed.

I have determined that I should use DISM to update the image and I can now see errors using SFC even though it stops at 48%.

I mounted install.wim on D:\test tried to use the restore health command. (see below) but it gets to 76% then say it cannot find the source. WHAT! Of course I specified the source.  Here is my command line options:

Dism /Mount-Image /ImageFile:D:\install.wim /index:1 /MountDir:D:\test\

To repair local Image:
Dism /Online /Cleanup-image /RestoreHealth /source:D:\test\windows /Limitaccess

MS KB is lacking: 

Any help with this is appreciated.

References:

http://go.microsoft.com/fwlink/?LinkId=243077

https://docs.microsoft.com/en-us/windows-hardware/manufacture/desktop/dism-image-management-command-line-options-s14#mount-image

(I presume that is the image that needs mounting)

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It's a Surface Pro 4, so obviously, you built it.  I have tried to install this update 4 times.  Each failed.

OS Name Microsoft Windows 10 Pro
Version 10.0.16299 Build 16299
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-RFE3AUB
System Manufacturer Microsoft Corporation
System Model Surface Pro 4
System Type x64-based PC
System SKU Surface_Pro_4
Processor Intel(R) Core(TM) i7-6650U CPU @ 2.20GHz, 2208 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date Microsoft Corporation 108.1926.769, 12/6/2017
SMBIOS Version 3.1
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer Microsoft Corporation
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Slate
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.16299.371"
User Name DESKTOP-RFE3AUB\danie
Time Zone Central Daylight Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.9 GB
Available Physical Memory 9.40 GB
Total Virtual Memory 18.3 GB
Available Virtual Memory 11.3 GB
Page File Space 2.38 GB
Page File C:\pagefile.sys
Virtualization-based security Not enabled
Device Encryption Support Elevation Required to View
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes

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I was able to use a bootable usb drive created with Windows 10 Media Creation Tool to break the failed install and get to the advanced troubleshooting menu. I was able to restore to previous version of windows which eas prior to Version 1803—the April update.  I successfully restored my system, then downloaded the April and May updates without any problems. 

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I am having a similar issue and also had the issue with the April Cummulative update that never installed.  Mine just says waiting for restart even though I have restarted my computer several times.  Just sits in the update section telling me I need to restart.

My computer is a home built desktop PC.

Processor AMD Ryzen 7 Eight Core Processor

Ram 16 GB 

Video NVidia Geforce GTX 1080 TI

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So I seem to have found a solution for this problem I found a website that includes a fix.  All you need to do is:

If Windows 10 update KB4103721 and KB4103727 stuck during download at 0% or 99% or completely failed to install, it might be that something went wrong with the file itself. Clearing the folder where all of the update files are stored will force Windows Update to download fresh files. Go to the following location.

C:\Windows\SoftwareDistribution\Download

Delete everything in the folder, but do not delete the folder itself. To do so, press CTRL + A to select everything and then press Delete to remove the files. Restart and download updates again.

Hope this helps everyone like it has me.  The website is:  http://sihmar.com/fix-kb4103727-and-kb4103721-failed-to-install-and-download-stuck/

Just scroll down and you will find the fix.  Mine first installed the april update and then installed the May update.

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I think I found a solution for This, if this is not working for you please comment below i will look a solution for you..

If Windows 10 update KB4103721 and KB4103727 stuck during download at 0% or 99% or completely failed to install, it might be that something went wrong with the file itself. Clearing the folder where all of the update files are stored will force Windows Update to download fresh files. Go to the following location.

C:\Windows\SoftwareDistribution\Download

Delete everything in the folder, but do not delete the folder itself. To do so, press CTRL + A to select everything and then press Delete to remove the files. Restart and download updates again.


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I see someone already find the same solution....

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The update downloads but won't finish installing:

2018-05 Cumulative Update for Windows 10 Version 1709 for x64-based Systems (KB4103727) - Error 0x80070bc2

1.  Device Surface pro Laptop

2.  Who made it and model, HDD size.

Build by MicroSoft

Device name: DESTOP-HMH7UTG

Processor Intel(R) Core (TM i7-6600U CPU @ 2.60GHz 2.81

Installed RAM 16.0 GB

Product ID: 00330-62873-16259-AAOEM

System Type: 64-bit operating system, x64-based processor

 3.  OS type, Home, Pro, Enterprise, etc

Edition Windows 19 Pro

Version 1709

 4.  Current build.  Go Settings, System. About. OS build XXXXXX.XXXX

Os Build: 16299.371

2 people were helped by this reply

·

Did this solve your problem?

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The update downloads but won't finish installing:

2018-05 Cumulative Update for Windows 10 Version 1709 for x64-based Systems (KB4103727) - Error 0x80070bc2

1.  Device Surface pro Laptop

2.  Who made it and model, HDD size.

Build by MicroSoft

Device name: DESTOP-HMH7UTG

Processor Intel(R) Core (TM i7-6600U CPU @ 2.60GHz 2.81

Installed RAM 16.0 GB

Product ID: 00330-62873-16259-AAOEM

System Type: 64-bit operating system, x64-based processor

 3.  OS type, Home, Pro, Enterprise, etc

Edition Windows 19 Pro

Version 1709

 4.  Current build.  Go Settings, System. About. OS build XXXXXX.XXXX

Os Build: 16299.371

Should have said Windows 10 Pro

2 people were helped by this reply

·

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