Unable to install Windows 10 Feature Update 20H2; consistently fails with 0x80242016 error

I have failed trying to install the update several dozen times. This is Windows 10 Pro. I have tried many of the suggested remedies with no success. This includes: trying from a clean boot; resetting Windows updates using an automatic script from yourwindowsguide; clean up image with dism (completes with no errors); file system check with sfc (completes with no errors); using Windows update troubleshooter; deleting software distribution folder; inline update/upgrade using media creation tool; offline update/upgrade using image on USB drive. There is no error log file in the windows/logs/setupdiag folder, I have downloaded setupdiag and run it manually: it goes through the various rules and finds nothing and just creates a 0 byte log file. There are log files created in the Panther folder. The errors in the setuperr.log don't help me much in resolving this. Here are the first few errors:

2021-03-28 13:39:40, Error                 CSI    00000001 (F) STATUS_OBJECT_NAME_NOT_FOUND #12# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysQueryValueKey(flags = 0, key = 26c ('\REGISTRY\MACHINE\SYSTEM\Setup'), vn = [l:7 ml:8]'Compact', kvic = 2, kvi = 2, disp = 0)[gle=0xd0000034]
2021-03-28 13:39:40, Error                 CSI    00000002 (F) STATUS_OBJECT_NAME_NOT_FOUND #11# from Windows::Rtl::SystemImplementation::CKey::QueryValue(flags = 0, kn = [l:31]'\Registry\Machine\SYSTEM\Setup\', vn = [l:7 ml:8]'Compact', ic = KeyValuePartialInformation, info = {l:0 b:}, disp = 0)[gle=0xd0000034]
2021-03-28 13:39:44, Error                 MOUPG  CDlpActionImpl<class CDlpErrorImpl<class CDlpObjectInternalImpl<class CUnknownImpl<class IMoSetupDlpAction> > > >::Suspend(1253): Result = 0xC1800104[gle=0x00000002]
2021-03-28 13:39:44, Error                 MOUPG  CDlpTask::CheckUserInterruptEx(3060): Result = 0x800704D3
2021-03-28 13:39:44, Error                 MOUPG  CDlpTask::CheckUserInterrupt(3112): Result = 0x800704D3
2021-03-28 13:39:44, Error                 MOUPG  CSetupManager::ExecuteInstallMode(840): Result = 0x800705BB
2021-03-28 13:39:44, Error                 MOUPG  CSetupManager::ExecuteDownlevelMode(410): Result = 0x800705BB
2021-03-28 13:39:45, Error                 MOUPG  CSetupManager::Execute(295): Result = 0x800705BB
2021-03-28 13:39:45, Error                 MOUPG  CSetupHost::Execute(433): Result = 0x800705BB

Anybody have any suggestions?

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Hi and thanks for reaching out. My name is Bernard an Independent Advisor and a Windows fan like you. I'll be happy to help you out today.

I actually have same issue as before and by following the steps provided below fixed my issue, I hope this works for you as well

I know some methods are already done, but it it better if you follow this step by step:

First method is to reset the Windows update components using the powershell command below.

This method will reset the Software distribution folder where the temporary file of update is saved, and re register internet connect as well.

Open Powershell with Admin or CMD with Admin (Press Windows key + X then click Windows Powershell(Admin))
Copy each line of command to Powershell then press enter (one line at a time)
net stop bits
net stop wuauserv
net stop appidsvc
net stop cryptsvc
Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\*.*"
rmdir %systemroot%\SoftwareDistribution /S /Q
rmdir %systemroot%\system32\catroot2 /S /Q
regsvr32.exe /s atl.dll
regsvr32.exe /s urlmon.dll
regsvr32.exe /s mshtml.dll
netsh winsock reset
netsh winsock reset proxy
net start bits
net start wuauserv
net start appidsvc
net start cryptsvc

Restart the device and check it again just ignore any error in command line if you encounter.


If none will work from the above solution I suggest to do an in-place upgrade wherein it will upgrade the device to the latest version and repair all issues without deleting any files.

Note: before doing this make sure to create a restore point: https://support.microsoft.com/en-hk/help/402753...

1. go to this link: https://www.microsoft.com/en-us/software-downlo...

2. Select Download tool, and select Run. You need to be an administrator to run this tool.

3. On the License terms page, if you accept the license terms, select Accept.

4. On the What do you want to do? page, select Upgrade this PC now, and then select Next.

5. After downloading and installing, it should fix the issue.

Reference: https://www.microsoft.com/en-us/software-downlo...
Note: if you receive error: “This Pc can’t be upgrade, follow the steps below”
Method 1. Go to C:\$WINDOWS.~BT\Sources\Panther then delete the file name compatscancache.dat
Then try again or reboot the PC first then try again.
You might not see the folder as it is hidden, make sure to show hidden files first.


Let me know how does it goes and I hope that helps.

Bernard
Independent Advisor

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Thanks for the response, but no help. I think I had done all of the things in your CMD script, but I did them all again just in case: same problem. By The Way, I would suggest that when you make this recommendation in the future that you also indicate that they should perform a Safe Boot first otherwise they will not be able to delete the files/ folders.

I had already gone to the Download Windows 10 page and performed the Update on that page; I also downloaded the Windows 10 Install tool from that page and ran the in place install; also created USB install and tried offline install. All failed doing the install.

Any more ideas from anyone?

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I see thanks, in this case the last thing we can do is a custom installation wherein we will reinstall Windows and keep your files, however this process will remove all apps, if you are okay with that, you may refer here:

https://answers.microsoft.com/en-us/windows/for...

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I am hoping that I don't have to pave it like that and start over; that is pretty painful. I'm not ok with that. I'm hoping that someone can understand the cryptic errors and point me in a better direction.

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Last updated July 26, 2021 Views 567 Applies to: