Unable to Install KB4038788, error code 0x80073712

I have been attempting to install the most recent update and have been unsuccessful. I have followed troubleshooting solutions offered on other forum posts, such as running the Troubleshooter for Windows Update which did fix issues with the updater but did not resolve the issue I was having installing the update. I have also tried to manually install this update without any success. I have also tried clearing the updater cache, again with no success. I am unsure what else can be done.
Did you go Settings, Updates, Update history, Uninstall updates?
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lacrumb

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version 2004, OS build19041.388
STAY IN, BE SAFE, TAKE CARE.
You MUST visit "Sharing experiences and staying safe, together" - see Andreea_C's profile

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If it is so botched why did I install it 2 days ago.

Looking at your list the thing that may be the problem in Norton.

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lacrumb

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Any 3rd party anti virus programs installed ever?
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lacrumb

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who are you blaming norton, for heavens sake? I searched using Google, not norton.

Just search for yourself and see how many respected forums are full of problems caused by this botched KB4038788.

I installed it yesterday and apart from it taking 45 minutes on this PC and over 3 hours on a cheap new back-up PC, I haven't noticed any problems. But I don't use Edge.

version 2004, OS build19041.388
STAY IN, BE SAFE, TAKE CARE.
You MUST visit "Sharing experiences and staying safe, together" - see Andreea_C's profile

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PS Just search MS Comm for KB4038788. & see how many users have reported different problems so far - 100 or so at a guess. Isn't this a sign of another botched WU? Heaven help us if that's normal!
version 2004, OS build19041.388
STAY IN, BE SAFE, TAKE CARE.
You MUST visit "Sharing experiences and staying safe, together" - see Andreea_C's profile

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No this shows that they have something installed that is causing problems.  A large of these are 3rd party AV, Security, or cleanup, or driver programs.
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lacrumb

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Unable to Install updates

KB4038788, error code 0x80073712               

     

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Hello. I have attempted to create a Discussion thread about window updates and why they fail. If you have an questions, I'll try to answer them.

https://answers.microsoft.com/en-us/windows/forum/windows_10-update-winpc/how-many-ways-are-there-to-install-w10-upgrades/22061741-2a9d-4473-b59c-a74fe2e6aac5

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Last updated January 26, 2020 Views 1,984 Applies to: