Try to Fix System Problems During or After Windows Update/Upgrade

Try To Fix System Problems During or After Windows Update/Upgrade

***You can try this. It has worked for people with many issues during or after Windows Updates and it also has not for some people.

Do a System Restore and Manually Install the Current Update or Creator Pack. Personally I would not use Windows Update for cumulative or creators updates.

To access System Restore, there is many ways.

1. Run Box/Cortana Search/Command Prompt (ADMIN)

Type in>>rstrui.exe and press Enter.

2. THIS PC ICON - Right Click>>Properties>>System Protection>>System Restore.

3. Control Panel\All Control Panel Items\System>>System Protection>>System Restore.


4. Hold down shift key &

Select - Start Menu>>Power>>Restart PC.

5. Log Off/Sign Out,

Hold down shift key &

Select - Power>>Restart PC.

6. Use your Repair CD or Windows installation Media DVD or USB.

On Start Up Options.

Troubleshoot>>Advanced>>System Restore.

Select a date and time before this update, ??? days or ??? Hours

Restore Your System.

***NOTE: Right after the System Restore and you log on, go directly to Windows Update and set the time to about 6 hours from now to 12 hours from now to prevent it from trying to download and install update again while you are doing it manually.

Now try and do the update manually.

First, go to control panel>>System>>System Protection,

And create a new Restore Point.

Here is the update history page for Windows 10 Versions for Update Downloads.

Keep it in your saved links/bookmarks/favorites for future.

Now go to here for current Build >>KB???????? **ALL Windows 10 Versions and Builds**

Then go to bottom of page to download, click the link.

Then on the catalog page, select your proper version.

Get the Cumulative and not the Delta.

Install and restart PC.

For the current newest Creators Version:

April, 2018 - v1803

***If you can not get past the Start Up BIOS to even boot, then try holding down the Power Button for a few seconds. You may have to do this more than once.

***Start Up Options is also for many other Tools to help fix problems. Use them with Caution!

***Here, you can also RESET YOUR PC back to the last Install/Upgrade/Creators Pack or Major Update point and usually save your Files and Settings, if so, you will be prompted to choose to do so.

Additional Information on this Topic for more serious issues

Having some Issues and need to Fix Boot, Change Boot Order or Enter Start Up Options for Repairs and Tools?

You can try some of these steps to recover your system.

***Try to (which probably will not help, but you never know),

***If Laptop, remove batter and Power and hold power button for about 30 seconds.

Then put in battery and plug in power.

See if you can somehow get it booted.

***If PC.

Shut down PC.

Unplug AC power.

Hold power button in for 30 seconds.

Plug AC in and Start Up.

***Having Issues with your Repair or Install DVD/USB Media.

Maybe your Repair USB or DVD is corrupt.

Maybe you need to set the Boot order in the BIOS or UEFI so you can Boot Media to Enter Start Up Repair Options and you are having trouble doing so.

If this is not set up, then it may not load the Install or Repair Files to access the Start Up Options to use repair tools or to do an Install.

This article mainly talks about Setting Boot Order to use media to recover system in Start Up Options.

But once you get here, you have all the other tools, such as System Restore, Reset PC, Fix EFI Boot Partition and much more!


*****Setting Boot Order:

Usually for BIOS Access it is these keys on start up:

DEL, F2, F8, F12, or ESC.

You should see on BIOS Start Up Screen, which Key to Press.

Then in BIOS, go to Boot section and set USB or DVD #1 boot and C:\ OS drive #2 boot.

Press F10 to save and exit.

Let the PC restart and fail the boot.

Then insert USB or DVD and restart again and press any key if prompted at start up to load Repair Files.

NOTE: Here you may have in BIOS Boot settings, showing you if EFI is present and if it is Set for Boot. You may be able here to set EFI Boot or if not,

Press correct Key (In Table Below) and it should  take you to the BIOS/EFI Boot settings to now select USB or DVD as first EFI Boot Device. Select C:\OS for #2 Boot.

Save and Exit.

Then insert USB or DVD and restart again and press any key if prompted at start up to load Repair Files

*** If Keys Below for your PC, then search the Web for your OEM and PC/Laptop Model## for the key to press to enter EFI Boot Settings.

Keys for various BIOS/UEFI:

NOTE: Be ready and quick, when you see the OEM Start Up Logo, start pressing the correct key.

***You can try to enter UEFI BIOS by Holding down Shift While Choosing Restart, I have not tried this on a start up or restart from other then logged on or sign in screen.

***When Boot Menu appears, choose USB or DVD drive to boot your computer.

Boot Menu may show your USB drive as USB HDD or other name

***For BIOS Operations, check the BIOS Information on keys to use to navigate through the BIOS.


It is always better to enter UEFI Boot settings Directly if possible.

If you can not change UEFI boot in BIOS, then try these steps:

Start Up PC  Be ready and quick, when you see the OEM Start Up Logo, start pressing the correct key (In Table Below).

Keys for various UEFI:

Now once you have succeeded in getting the USB or DVD to Boot and load repair files, you can now use Start Up Options and use the tools there to fix your Problem.

After you have completed the repair and have use again on your PC, you can go back to the Boot Menu for BIOS or EFI and change the boot order back to how it was before.

Logged On PC: - (For Both BIOS - UEFI)

Hold Shift Key Down,

Start Menu>>Power>>Restart PC


Enter BIOS on Start Up only.

Press Correct Key (In Table)

Make Boot Changes

Press F10 to save changes and exit.

***For EFI:

You should be able from Start Up Options to do this,

Troubleshoot>>Advanced Options>>UEFI Firmware Settings

Select Restart without doing anything else

Now you can make The Boot Order Changes and Save Them..

***For EFI (Make Changes of EFI in BIOS): 

In BIOS with both BIOS/EFI Boot Settings.

So to access EFI without using USB or DVD, Do the following:

After Reboot, you will enter Start Up Options

Then select the following to access Boot Menu Settings for EFI

Troubleshoot>>Advanced Options>>Start Up Settings

Select Restart without doing anything else

Find Launch recovery Method (If NOT F1-F9)

Press F10 >>Press F1 to launch recovery environment.

Now you can make The Boot order Changes.


Restart PC normally

Enter BIOS on Start Up only.

Press Correct Key (In Table)

You Should see EFI or BIOS for Boot Options.

If EFI is already Active Boot, (Which it should be),

Then select the Boot Order and save changes.

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Thanks for the reply but I can't get to the Run Box/Cortana Search/Command Prompt area because the laptop goes from the Acer start up screen directly to installing the updates and freezes at 96%.

Reply In reply to deleted message
Thank you.  I have created a repair disk on a usb because the laptop doesn't have a disk drive but this won't boot up :-(

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Last updated October 20, 2020 Views 6,189 Applies to: