Todays Microsoft updates taking a really long time to download stuck at 78% KB3213986

Since I started the Windows update about 2 hours ago, to download today's January 2017 patch Tuesday updates to my computer, the progress has been stuck on KB3213986 at 78% for almost 2 hours now
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~Robear Dyer (PA Bear)
Microsoft MVP (Windows Client) since October 2002

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I have been stuck at 47% for an hour any fix?

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This is the same pc but the issue had to do with viewing update history before. I had this issue on one of my familys pcs before when there was an issue with updates getting stuck during downlload last year.
Shawn Robinson

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HP2000 laptop, KB3213986 update stuck for hours, seemed then to install, but after a reboot it repeated the whole download, prepare and install procedure again. I did a chkdsk c: /r and after that it installed just fine.

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Answer-by-number:

1. Did the computer come with Win10 preinstalled, did you do a clean install of Win10, or did you upgrade a Win7 computer or a Win8.1 computer [<=PICK ONE!] to Win10?

2. Who manufactured the computer (e.g., Dell; HP; Acer; Lenovo; ASUS)?

3. Has a Norton application or a McAfee application EVER been installed on the computer since you bought it?

4. Have you ever run the Norton Removal Tool and/or the McAfee Consumer Products Removal Tool?

5. What Version & OS Build of Windows 10 is currently installed?

  • Press & hold the Windows Key and press the R key. In the RUN dialog, type WINVER and press the Enter key.

6. Have you replaced the HDD on the computer-in-question?

7. Are you a registered Windows Insider and if so, has an Insider Preview build ever been installed?

--
~Robear Dyer (PA Bear)
Microsoft MVP (Windows Client) since October 2002

Did this solve your problem?

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Answer-by-number:

1. Did the computer come with Win10 preinstalled, did you do a clean install of Win10, or did you upgrade a Win7 computer or a Win8.1 computer [<=PICK ONE!] to Win10?

2. Who manufactured the computer (e.g., Dell; HP; Acer; Lenovo; ASUS)?

3. Has a Norton application or a McAfee application EVER been installed on the computer since you bought it?

4. Have you ever run the Norton Removal Tool and/or the McAfee Consumer Products Removal Tool?

5. What Version & OS Build of Windows 10 is currently installed?

  • Press & hold the Windows Key and press the R key. In the RUN dialog, type WINVER and press the Enter key.

6. Have you replaced the HDD on the computer-in-question?

7. Are you a registered Windows Insider and if so, has an Insider Preview build ever been installed?

I posted this question back on this past Tuesday. Since then the updates have installed successfully so the issue has been resolved. It was probable because a lot of users where trying to update pcs at the same time as I was.
Shawn Robinson

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Okie-dokie...

--
~Robear Dyer (PA Bear)
Microsoft MVP (Windows Client) since October 2002

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Last updated March 19, 2019 Views 3,518 Applies to: