Ask a new question

The computer has rebooted from a bugcheck. The bugcheck was: 0x00000133 (0x0000000000000001, 0x0000000000001e00, 0xfffff8034c8e2378, 0x0000000000000000)

Have not installed new sw in many months.

Have not installed new hw in over a year.

PC is generating blue screen every couple of days for last 2 weeks.

Do not see a correlation with any program I am running. Sometimes, like today, just browsing.

Event view shows 

The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000133 (0x0000000000000001, 0x0000000000001e00, 0xfffff8034c8e2378, 0x0000000000000000). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: cbb3d541-5904-41d9-ad81-8fdef6ce9832.

Does anyone know what this means?

The only install was some windows updates.  How Do I identify these updates and uninstall these to see if they are the cause?

Hi Grabner
I am Vijay, an Independent Advisor. I am here to work with you on this problem.

I am assuming you are able to get into your computer. If not, do let me know.

To know what exactly is causing the crashes, I need to analyze minidumps generated by crashes with WinDBG. WinDBG is the only tool which can do end to end complete analysis of ..dmp files generated by BSOD (Blue screen of death).

Go to C:\Windows\Minidump
Zip the contents of the folder corresponding to date and time of your crashes.
Upload the content to Onedrive or any other file sharing site for me to locate the problem.

If you are uploading Memory.dmp also, please upload it separately as the size of memory dump is very large.

If you don't get minidump files in above folder, you will need to enable minidump generation. If you need help to generate Minidump - http://answers.microsoft.com/en-us/windows/wiki...

Do let me know if you have any more question or require further help.
Sincerely yours,
Vijay A. Verma @ https://excelbianalytics.com

1 person found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hi Grabnur,
I am Sumit, an Independent Advisor and a 2-Year Windows Insider MVP here to help.

We need log files(called dump files) that tell us what lead to crash.
Please share them with us for a better analysis of the problem. Instructions can be found here:

https://answers.microsoft.com/en-us/windows/for...
Please let us know if you need any assistance about posting dump files.
Sumit

Always include PC Specs, Make and Model of the device. Ensure all the latest quality updates have been installed. It may take multiple replies to reach a satisfactory answer.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Here are 2 dump files

https://1drv.ms/u/s!AjO3jy99VyTkkw61vPPvDnWXRpy-

https://1drv.ms/f/s!AjO3jy99VyTkkxHXokuBNj7l06KZ

bug report event

https://1drv.ms/f/s!AjO3jy99VyTkkxJSWTSWMAWXORD3

1 person found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hi,
Downloading a 2 GB file is a bit difficult for us. Either upload minidumps or ZIP the dump file and then upload.
Sumit

Always include PC Specs, Make and Model of the device. Ensure all the latest quality updates have been installed. It may take multiple replies to reach a satisfactory answer.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info

Last updated October 24, 2022 Views 3,623 Applies to: