So my PC is boot looping with stopcode SYSTEM SERVICE EXCEPTION. Any ideas?

I would guess it is the graphics driver, but I have no way of getting to windows to check. Any help is appreciated

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Answer
I'm Greg, an installation specialist and 8 year Windows MVP, here to help you.

I will give you steps to access the Repair Mode to try all repairs to get Windows started, and if not to do the automated Reset or the superior Clean Install after rescuing your files. These steps don't cover possible hardware failure which might become apparent while performing the steps, so please report back as you go:

1) Use whichever method works in this link to access Advanced Startup Options: https://www.tenforums.com/tutorials/2294-advanc.... Easiest may be to restart PC three times to trigger the Startup Options.

2) If none of the other methods work it may be necessary to Create Windows 10 Installation Media on another PC: http://windows.microsoft.com/en-us/windows-10/m...

Insert media, boot it by powering up PC while pressing the BIOS Boot Menu Key: https://www.sysnative.com/forums/hardware-tutor...

Choose the boot device as a UEFI device if offered, then on second screen choose Repair Your Computer. If the media won't boot you may need to enter BIOS/UEFI Setup (pressing key given in chart in link above) to turn off Fast Boot or Fast Startup first.

3) In the Advanced Troubleshooting options try to System Restore to a point before the problems began, Startup Repair, then if necessary from Startup Settings try to get into Safe Mode with Networking, or lastly Safe Mode.

If Startup Settings aren't available you can force Safe Mode from Command Prompt using the command to unhide F8 Advanced Startup Options here: https://www.digitalcitizen.life/4-ways-boot-saf.... Try Last Known Good Configuration and then Safe Mode with Networking.

4) From Safe Mode w/Networking work through the Windows 10 Install Integrity Checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get donehttp://answers.microsoft.com/en-us/windows/wiki/windows_10-performance/windows-10-performance-and-install-integrity/75529fd4-fac7-4653-893a-dd8cd4b4db00: If it doesn’t fix Windows enough to start it normally, then try a Windows 10 Refresh: https://www.howtogeek.com/265054/how-to-easily-...

5) If Safe Mode doesn’t work or help stabilize things then return to Advanced Troubleshoot options. Next try Command Prompt to run through Windows 10 Install Integrity Checklist (above link) repair commands including sfc /scannow, DISM, a full Disk Check, or return to Troubleshoot options to Reset Your Windows 10 PC.

6) Better yet do the vastly superior Clean Install Windows 10 following the steps in this link to delete all partitions down to Unallocated Space to get it cleanest: http://answers.microsoft.com/en-us/windows/wiki...

7) There is a step to Rescue Files from the booted media Command Prompt first: http://answers.microsoft.com/en-us/windows/wiki...



Feel free to ask back any questions and keep us posted on how it goes.
_________________

Windows MVP 2010-20

Millions helped via my tutorials and personally in forums for 12 years. Now an Independent Advisor.

I do not quit for those who are polite and cooperative.

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The following steps outline the steps to fix Windows failing to boot and you can boot to the advanced startup options.
http://www.yourwindowsguide.com/2017/05/fix-win...
Sumit
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Last updated May 2, 2021 Views 16,057 Applies to: