Screen brightness not working in april update

(With the latest update it is solved, no tutorial, no older versions of drivers only the update)

Since i installed the latest update the control bar of system, the panel control bar and the keyboard key don´t change the brightness of the screen.

My notebook is an old Intel i3 380m, so it has the latest drivers and bla bla bla.

How can i fix this?, because i can not go to the old versión :c.

Thanks!

 

Question Info


Last updated June 26, 2019 Views 9,882 Applies to:
Answer
Answer
What is the exact make and model?

Open Start, type: system information
Hit Enter
Click System summary
Look in the right pane

Copy the system sku info into reply here.

See example: https://imgur.com/qzektpA

Press Windows key + X
Click Device Manager
Expand Display adapters
Right click the current display adapter
Click Properties
Click Driver tab
Click Rollback driver if the option is available

If not
Right click the current display adapter
Click Uninstall
Check the box that says, "Delete the driver software for this device.”
Exit Device Manager
Restart

Go to Start -> Settings -> Update & security, then Check for updates and install any available updates.

Check if you can the adjust the screen brightness.
Best,
Andre
Windows Insider MVP
MVP-Windows and Devices for IT
twitter/adacosta
groovypost.com

16 people were helped by this reply

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