I am trying to reset my surface pro 3. I am or "was" running the windows 10 update. I went to turn on my computer the other morning and randomly it wouldn't load. I would just come up saying surface and then the screen would dim out like it was waiting for windows to come up, but it never would, even after waiting like 2 hours. So i am trying to restore it. So I downloaded the image file for my serial number on the back of my surface. I know I didnt type it wrong because I downloaded it again after it didnt work the first time. I put it on my 16gb flash drive like the website said and attempted to boot from it. I changed the boot order so it would boot from the usb instead of the ssd. Now its coming up saying:
Windows failed to start. A recent hardware or software change might be the cause. To fix the problem :
1. Insert your windows installation disk and restart your computer.. blah blah blah..
then it says
Info: The boot configuration data for your pc is missing or contains errors.
The file is one of the files that came with the download of the recovery image file, so im not sure what happened. Thats why I tried downloading twice because I thought the first downloaded may have been corrupted or something. But the same thing happened again. I feel like I have tried everything to no success. Please any help on this matter would be appreciated. Thanks in advance.