Recover Windows Hung Up on Boot or Update Installations

Having some Issues and need to Fix Boot, Change Boot Order or Enter Start Up Options for Repairs and Tools?

You can try some of these steps to recover your system.

***Try to (which probably will not help, but you never know),

***If Laptop, remove batter and Power and hold power button for about 30 seconds.

Then put in battery and plug in power.

See if you can somehow get it booted.

***If PC.

Shut down PC.

Unplug AC power.

Hold power button in for 30 seconds.

Plug AC in and Start Up.

***Having Issues with your Repair or Install DVD/USB Media.

Maybe your Repair USB or DVD is corrupt.

Maybe you need to set the Boot order in the BIOS or UEFI so you can Boot Media to Enter Start Up Repair Options and you are having trouble doing so.

If this is not set up, then it may not load the Install or Repair Files to access the Start Up Options to use repair tools or to do an Install.

***But first try to power off PC/Laptop, Hold Power Button in for a few seconds and see if you can succeed in Booting up or accessing the Start Up Options.

NOTE: You may have to do this repeatedly a few time for it to work. 

This article mainly talks about Setting Boot Order to use media to recover system in Start Up Options.

But once you get here, you have all the other tools, such as System Restore, Reset PC, Fix EFI Boot Partition and much more!


*****Setting Boot Order:

Usually for BIOS Access it is these keys on start up:

DEL, F2, F8, F12, or ESC.

You should see on BIOS Start Up Screen, which Key to Press.

Then in BIOS, go to Boot section and set USB or DVD #1 boot and C:\ OS drive #2 boot.

Press F10 to save and exit.

Let the PC restart and fail the boot.

Then insert USB or DVD and restart again and press any key if prompted at start up to load Repair Files.

NOTE: Here you may have in BIOS Boot settings, showing you if EFI is present and if it is Set for Boot. You may be able here to set EFI Boot or if not,

Press correct Key (In Table Below) and it should  take you to the BIOS/EFI Boot settings to now select USB or DVD as first EFI Boot Device. Select C:\OS for #2 Boot.

Save and Exit.

Then insert USB or DVD and restart again and press any key if prompted at start up to load Repair Files

*** If Keys Below for your PC, then search the Web for your OEM and PC/Laptop Model## for the key to press to enter EFI Boot Settings.

Keys for various BIOS/UEFI:

NOTE: Be ready and quick, when you see the OEM Start Up Logo, start pressing the correct key.

***You can try to enter UEFI BIOS by Holding down Shift While Choosing Restart, I have not tried this on a start up or restart from other then logged on or sign in screen.

***When Boot Menu appears, choose USB or DVD drive to boot your computer.

Boot Menu may show your USB drive as USB HDD or other name

***For BIOS Operations, check the BIOS Information on keys to use to navigate through the BIOS.


It is always better to enter UEFI Boot settings Directly if possible.

If you can not change UEFI boot in BIOS, then try these steps:

Start Up PC  Be ready and quick, when you see the OEM Start Up Logo, start pressing the correct key (In Table Below).

Keys for various UEFI:

Now once you have succeeded in getting the USB or DVD to Boot and load repair files, you can now use Start Up Options and use the tools there to fix your Problem.

After you have completed the repair and have use again on your PC, you can go back to the Boot Menu for BIOS or EFI and change the boot order back to how it was before.

Logged On PC: - (For Both BIOS - UEFI)

Hold Shift Key Down,

Start Menu>>Power>>Restart PC


Enter BIOS on Start Up only.

Press Correct Key (In Table)

Make Boot Changes

Press F10 to save changes and exit.

***For EFI:

You should be able from Start Up Options to do this,

Troubleshoot>>Advanced Options>>UEFI Firmware Settings

Select Restart without doing anything else

Now you can make The Boot Order Changes and Save Them..

***For EFI (Make Changes of EFI in BIOS): 

In BIOS with both BIOS/EFI Boot Settings.

So to access EFI without using USB or DVD, Do the following:

After Reboot, you will enter Start Up Options

Then select the following to access Boot Menu Settings for EFI

Troubleshoot>>Advanced Options>>Start Up Settings

Select Restart without doing anything else

Find Launch recovery Method (If NOT F1-F9)

Press F10 >>Press F1 to launch recovery environment.

Now you can make The Boot order Changes.


Restart PC normally

Enter BIOS on Start Up only.

Press Correct Key (In Table)

You Should see EFI or BIOS for Boot Options.

If EFI is already Active Boot, (Which it should be),

Then select the Boot Order and save changes.

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Last updated November 10, 2020 Views 3,064 Applies to: