"Press Windows logo key + period (.) to open an emoji panel" does not work

The "What's New" page on the Creators Update (at https://support.microsoft.com/en-us/help/4043948/windows-10-whats-new-in-fall-creators-update-1709) says:

"Press Windows logo key  + period (.) to open an emoji panel, then express yourself with emoji wherever you want, such as conversations, docs, and even web searches."

Well, it doesn't work. Nothing happens no matter where I try it.

What could the problem be?

[Moved from: Windows / Windows 10 / Windows update, recovery, & backup]

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.

Hi,

New Emoji and a Useful Shortcut is one of the new features in the Windows 10 fall Creators Update. If Windows key + period is not working, you may try using a semicolon instead of a period.

If the issue still continues, we suggest performing a clean boot. This process is being performed to start Windows by using a minimal set of drivers and startup programs.

Refer to this article and follow the steps under How to perform a clean boot.

Note: Please go through the section: Reset the computer to start normally after clean boot troubleshooting of the KB article to boot the computer in normal startup after fixing the issue.

Update us with the outcome so we can provide further assistance.

17 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

That's really not a solution. Once again, instead of delivering quality products that work as advertised, Microsoft makes its customers jump through hoops following undocumented procedures. On which page is the semicolon mentioned? Oh, that's right, it's not. And it doesn't work, either.

No thanks, I don't feel like rebuilding the car just because there's a hole where you said the cup holder would be.

30 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

We are providing workarounds for issues that Microsoft is still working on. We suggest posting your feedback in the Feedback Hub.

You can either vote on an existing submission or submit a new issue. When you submit a feedback item we gather additional details and information about your issue that will help determine what’s causing it and address it. Feedback items regularly receive Microsoft responses on the submissions in the Feedback app so you can see what we are doing about your feedback. Please revisit frequently to see the status of your feedback items.  

For more information on Feedback Hub, see our support article and YouTube video

Regards.


 

3 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

It's available in US English keyboard only. (as it states) When I change my keyboard from English UK to English US then the shortcut keys work as advertised.

17 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I agree. I use emojis in my day-to-day work and this always worked fine before I updated it. Now, no solution to be found. 

1 person was helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

semi colon does not work!  why bother going through all the procedures to do a clean boot, we should not have to do that, you really should have made sure  your updates and new features work properly!

6 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

When I changed BOTH my Language to English US AND the Keyboard to US then the Emoji panel appeared.
To do this: Start> Settings (gear icon) > Region and Language> See all your settings there.   If you have not got English US, Add a language.
Next, down in the task bar (near the time) there will be 'ENG', click on it and select the English US with the US Keyboard.
Then it works!

It would appear that all these Creators updates only work for US settings.

BTW, the dictation services also started up, but I had to go into the settings and activate them under Security> 'speech, inking and typing'.

FYI I live in New Zealand (In the South Pacific) and My Language was set to English New Zealand with a US Keyboard.   Just having the US Keyboard was not enough, it had to have both the Language and the keyboard set to US

5 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

this is ridiculous- now we have to do tech support to get the emoji feature to work?  I'll skip this feature before I start fiddling with my computer and probably cause another problem

2 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

mine are already set to English and US- still doesn't work

3 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I agree 100000%!

2 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.

 
 

Question Info


Last updated September 28, 2020 Views 16,762 Applies to: