my windows 10 version 1803 update is not installing

Hi James,

We'll first try the Windows Update Troubleshooter

https://aka.ms/wudiag - download here, run this, and see if that can detect and fix your problem.

If no luck, we'll run a couple of scans to try to repair corrupt sys files.

Click start, type “cmd” - right click and run as admin - then copy and paste this:

DISM.exe /Online /Cleanup-image /Restorehealth

Hit enter, and wait for that to finish, and move onto the next command. Type(or copy and paste):

sfc /scannow

Hit enter, and after this finishes, reboot, and try windows updates again.

If still no luck, let's try to manually purge the Update Cache

click start and type cmd, right click and run as admin. Type:
“net stop wuauserv” and press Enter.

Click start, type control panel - file explorer options - click the view tab, and make sure “show hidden files...” is buttoned off.

Once done, navigate to C:\Windows\SoftwareDistribution\Download and delete the content of the Download folder.

Click start again, type cmd, right click and run as admin, type:
“net start wuauser” and hit enter.

After this, reboot and then try to run Windows updates again.

Let me know!
- C

Hi James. I'm Greg, an installation specialist and 9 year Windows MVP, here to help you.

What I'd do at this point is install Media Creation Tool from this link, choosing the button to Install Tool Now and then open the installed app and choose Upgrade This PC Now: http://windows.microsoft.com/en-us/windows-10/m...

This is the most stable way to change to the latest version (which you need anyway) and because it reinstalls WIndows while keeping your files and programs in place, fixes most problems. It also brings all Windows Updates to date.

If there are any hurdles during install then these steps can overcome them: http://answers.microsoft.com/en-us/windows/wiki...

If these do not help then report back any verbatim error message or behavior.

If you want to temporarily block the update then try running the Hide Updates tool downloaded and installed from here: http://download.microsoft.com/download/f/2/2/f2...

If it wont' find and hide the Update then you can set a Metered Connection to turn off Windows Updates for awhile until the version matures and you can try again using the method I suggest which always works best: https://www.howtogeek.com/224471/how-to-prevent...


Almost everyone with major version upgrade problems who Clean installs the same version does not have those problems. This Clean Install should get you past all difficulties as it has hundreds of thousands of others who have followed the steps in this link and never come back to report another problem: http://answers.microsoft.com/en-us/windows/wiki...

I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

________________________________________________________
Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

Hi,
Try it manually once and if it fails let us know.
The fastest way to get the upgrade is through Media creation tool or ISO file.
Please download Media Creation Tool from the link below and select Upgrade this PC at the first screen.
https://go.microsoft.com/fwlink/?LinkId=691209
All steps, including upgrading using ISO file and Media creation tool, are covered here:
http://www.yourwindowsguide.com/2018/04/upgrade...
Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.