Lenovo 100s ideapad Bitlocker problem after Windows update Nov 2018.
My Lenovo 100s got a Microsoft update on 2/11/18. Since restarting I get the bitlocker blue screen asking me to enter the recovery. I never set one up, was never asked to set one up, so don't have one. Been backwards and forwards with Lenovo, who say they
are working on the problem and have now said it is a problem for Microsoft to sort out. Contacted Microsoft who have said it is a hardware problem for Lenovo to sort. Please can someone just help to sort it out.
This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.
re the issue with Lenovo 100s and bit locker having been onto Lenovo and Microsoft to get issue resolved
first speaking with LENOVO they confirmed it is a Microsoft issue 100s Ideapad DOES NOT HAVE TPM CHIP INSTALLED NOR IS THE HARD DRIVE PARTIONED OR A SEPERATE BOOT OPTION IF YOU READ MICROSOFT OWN CRITERIA for bit locker to be enabled THE MACHINE NEEDS
THESE also as bit locker is Microsoft
not LENOVO . Having now spoken to a Microsoft agent in the U S A he now agrees that it is their issue
having pointed out their own criteria for bitlocker he agreed beyond his pay grade and would force it up the line
I pointed out also two days before the update KB4462919 within my Microsoft account where you are supposed
to find this key my setting was off it now shows on not changed by me so why cannot the Microsoft accounts be rest to off by default like the update did earlier in year .I have written in disgust to Microsoft AS THIS IS NOW THE SECOND TIME UPDATES HAVE CAUSED
ISSUES WITH LAPTOPS WITHIN THE FAMILY AND WE NEED ANSWERI AGREE CORPARTIONS NEED BIT LOCKER I DONT
6 people were helped by this reply
Did this solve your problem?
Sorry this didn't help.
Great! Thanks for marking this as the answer.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.