Kernel Security Check Failure Windows 10

Hey everyone,

I just recently bought an MSI GS60 Ghost Pro and upgraded from 8.1 to Windows 10 as soon as I got it. Not long after, I started getting Kernel Security Check Failures resulting in a BSOD. This is my first Windows device I have owned in years, so I'm pretty confused as to what the problem is, not to mentioned irritated having only had the laptop for 3 days. I have done a bit of research and it seems that others with a similar problem were told to upload their minidump to Onedrive, so I went ahead and did that, here's the link:

https://onedrive.live.com/redir?resid=CBF203AF761CECF0!444&authkey=!AHSgwThUnPrP5s4&ithint=file%2czip

Again, I'm finally making the switch to PC after many years, so any help would be greatly appreciated! If I made a mistake in uploading the minidump, please let me know what I did wrong so I can have the correct thing uploaded for someone to look at. Thanks so much for your time!

 

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Last updated July 29, 2019 Views 25,710 Applies to:

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Hi,

Welcome to Microsoft Community. Your interest in Windows 10 is much appreciated. 

Try the below methods and check if that helps:

 

Method 1: Run the SFC.

Follow the below steps:

  1. Open Command Prompt.

  2. Select “Run as Administrator”.

  3. Type “sfc /scannow” without quotes and hit Enter.

Now check for the issue.

 

Method 2: Run the DISM Tool.

If the issue persists, I would have you run the DISM tool to check the system health and will try to restore the files.

  1. Click on 'Start'.

  2. Enter 'Command prompt' in the Search box.  

  3. In the list of results, swipe down on or right-click Command prompt, and then tap or click 'Run as administrator'

  4. In the Administrator: Command Prompt window, type the following commands. Press the Enter key after each command:

DISM.exe /Online /Cleanup-image /Scanhealth 

DISM.exe /Online /Cleanup-image /Restorehealth

To close the Administrator: Command Prompt window, type Exit, and then press Enter.

Note: The tool might take 15-20 minutes to finish running, so please do not cancel it.

Method 3:

Go through the below link and try the troubleshooting steps:

http://windows.microsoft.com/en-ca/windows-8/resolve-windows-blue-screen-errors

Keep us posted if you face any issues on windows in future. We will be glad to help you.

 

Thanks & Regards,
AS

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Also, the driver  that appears to be causing the crash is the Qcamain10x64.sys:


BugCheck 139, {21, ffffd00121472320, ffffd00121472278, 0}

*** WARNING: Unable to verify timestamp for Qcamain10x64.sys
*** ERROR: Module load completed but symbols could not be loaded for Qcamain10x64.sys
Probably caused by : Qcamain10x64.sys ( Qcamain10x64+1daf1

The Qcamain10x64.sys appears to be a driver for an Atheros wireless adapter so check if there is or will be a Windows 10 driver for the device.

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Does not recognize method 2 at all. I used method 1 sfc/scannow and got a super huge log file that I can not understand, it said it found some corrupt files but could not fix them check log file    so what's next? Thanks .

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the bugcheck happened right after the Kernel PnP warning .

driver for windows foundation remote devices failed to load , and started later.

it does that on every boot .

but this is the first time i got the error with the BUGCHECK right after.

i know that this is my External HDD device ,USB 3.0 to SATA 3 ( legacy USB 3.0 on/off don't matter)

my USB pendrives will do the same thing.

but i can unplug those.

i know  my SSD's will do that if selected wrong SATA mode , they need AHCI instead of IDE.

 

and my Internal HDD is SATA 2 , it will do that error on SATA 3 AHCI.

but not on SATA 2 .

--------------------------------------------------------------------------------------------------------------------

i just fresh installed my PC .

so lots of drivers may be lacking .

i will update those ofcourse, i am sure that gets rid of the bugcheck. 

this is after TWEAKbit driver updater was run , it found some of the above mentioned.

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and chipset

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I've been getting this error regularly (every week to two) since I upgraded from Win7 to Win10.  Fortunately, Windows seems to have no trouble recovering from it.

I successfully ran all three methods above -- no errors were found or corrected by anything.

I don't have an Atheros wireless adapter, so I guess I'll just have to wait until somebody comes up with a solution.

Does anyone have any experience with any of the companies that keep popping up advertisements for updated device drivers?  I'm afraid to click on "Download" for fear it's a scam...  It would be nice if Microsoft or some of the device manufacturers would release some updates...

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In Method 1 the scan went to 57% and then stopped. A repeat did the same thing.

Method 2 stopped with Error: 605

"The specified buffer contains ill-formed data."

The dism.log file has multiple pages.

 Any idea how I could solve the problem?

Ambros


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Hi Ambros,

Thank you for posting your query on Microsoft Community.

I understand that you are facing issues with Windows 10. I apologize for the inconvenience caused to you.

The issue could occur if drivers is not installed properly or change in system settings due to third party software.

To assist you better, please provide the information:

Have you made any changes to the computer prior to the issue?

Refer to the below steps and check if it helps.

Step 1: I suggest you to refer to the below MSDN link and check if it helps.

https://msdn.microsoft.com/en-us/library/windows/hardware/jj569891%28v=vs.85%29.aspx?f=255&MSPPError=-2147217396

Step 2: I would suggest you to boot the Computer in Safe Mode and check if the issues is occurring or not. After following the below steps from the link. Under the options. Please select Safe Mode.

http://windows.microsoft.com/en-us/windows-10/change-startup-settings-in-windows-10#v1h=tab01 

Reply to us with the information, so that we can assist you better.

Let us know if you need any further assistance on Windows related issues and we will be glad to help. 

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I have been having the same issue ever since upgrading. I am an experienced user, there's a bad memory address used by the driver at some point. If replicating it would make you guys solved it I'd be happy to. But I won't go over standarized and time consuming troubleshooting methods. :)

My System Specs: Lenovo G50-80 / Atheros Qualcomm BT&WiFi. I've done all the standard things with DISM and SFC

-

Minidump: File in OneDrive

Minidump analysis by OSR: File in OneDrive

In the Eventlog you can see it logged as: "The computer has rebooted from a bugcheck.  The bugcheck was: 0x000001d8" the address being always the same) and in the In the minidump you can see:

AthH(u
v__adf_os_mem_alloc
Failed mem alloc in %s:%d of size %d
Possible double free of memory block at %p
Memory corruption due to underflow detected at memory block %p
Dumping information about memory block. This inf

FOLLOWUP_IP:
Qcamain10x64+111adc
fffff800`69d51adc cc              int     3
SYMBOL_STACK_INDEX:  1
SYMBOL_NAME:  Qcamain10x64+111adc
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: Qcamain10x64
IMAGE_NAME:  Qcamain10x64.sys

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Hi,

Thank you for the response and keeping the status updates.

I suggest you to create a Windows 10 installation Disc and perform a repair on the computer. To create a please find the below link:

https://www.microsoft.com/en-us/software-download/windows10

 

To know how to create a disc, please follow the below link:

http://answers.microsoft.com/en-us/windows/forum/windows_10-windows_install/windows-10-manual-upgrade-installation/8cb20cea-4d1c-4c1e-996c-b248493d10e8?tm=1438499976622

 

Method 1:

To perform a Repair on the computer, Please follow the below steps:

a. Insert the installation DVD or USB and boot Windows 10 from it.

b. In the ‘Windows setup’ page select the ‘language to install’,‘Time and currency format’ and the ‘keyboard or input method’ and click on ‘next’.

c. Click on ‘Repair your computer’ and select ‘Troubleshoot’.

d. Click on ‘Advanced options’ and select‘Startup Repair’ and select the operating system.

 

Method 2:

If the issue persists, you may perform a check disk and check if that helps.

a. Insert the installation DVD or USB and boot Windows 8 from it.

b. In the ‘Windows setup’ page select the ‘language to install’,‘Time and currency format’ and the ‘keyboard or input method’ and click on ‘next’.

c. Click on ‘Repair your computer’ and select ‘Troubleshoot’.

d. Click on ‘Advanced options’ and click on command prompt.

e. Run the following command from the command prompt and press enter.

chkdsk /f /r X:( drive letter)

e. Press Y when you are prompted to check the disk the next time that the system restarts.

f. Restart the computer.

Important: When you run the check disk, there are chances of losing data so you can take a backup before running check disk.

 

Hope this information is helpful. Please post in case you have any further issues, I will be glad to help you further.

Thank you.

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