KB4343909 does not complete

Yesterday 8/14 this monthly update started at some point.   4 hours after I noticed, it was still running and did not complete.

This morning 8/15 - It ran all night without completing,  I restored my system from Backup and restarted.   Immediately ran chkdsk. 

 Windows update has started again and been running now for over an hour.      Seems to be cycling between downloading, initializing, then installing, then initializing ….

I have no idea how or what to do.   Very frustrating I can't even turn it OFF.   

Please help.

I recommend that you do a manual update for this KB.

1. Right click on Windows Start > Windows Powershell (Admin)
Type following (or copy and paste following) one by one and Enter

net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
Ren C:\Windows\System32\catroot2 Catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver

2. Type following in Windows Start Search box and hit Enter %systemroot%\Logs\CBS > Rename CBS.Log to something else.
If it doesn't allow you to rename - Type services in Windows Start Search box > Click Services > Scroll down to find the Windows Modules Installer service and double-click on it > Set its startup type to Manual > Reboot your computer
Go to C:\Windows\Logs\CBS > Rename CBS.Log > Reboot your computer > Then go back into the Services App and set Windows Modules Installer Service back to Automatic Startup (Note CBS log files contain information about windows update, SFC etc)

(Source - https://partnersupport.microsoft.com/en-us/par_...)

3. You can download the updates from Microsoft Catalog and update manually. Search for KB4343909 in the Catalog.

Microsoft Catalog - https://www.catalog.update.microsoft.com/Home.aspx

Do let me know if you have any more question or require further help.

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Question Info

Last updated November 19, 2018 Views 3,001 Applies to: