KB3163018 will not install.

This is getting ridiculous.

I think it happened on KB3140768 a few Months ago.

Last time:

5/11/2016
Installation Failure: Windows failed to install the following update with error 0x80070020: Cumulative Update for Windows 10 Version 1511 for x64-based Systems (KB3156421).

This time:

6/14/2016
Installation Failure: Windows failed to install the following update with error 0x80070020: Cumulative Update for Windows 10 Version 1511 for x64-based Systems (KB3163018).

I understand that it is a conflict.  There should be NO conflict when an UPDATE program is running.  I can see that Microsoft makes the OS and Microsoft makes the UPDATE PROGRAM.  It is Microsoft's problem that I have a conflict. Microsoft can make an UPDATE program that installs before most CONFLICT code is LOADED.  This is at least the THIRD time this is happening.   

I am also very upset that after some update my Volume Control does not work any more  and this happened before what I had to do is make a NEW USER and Switch.  This is stupid.   Microsoft screwed it up with a crappy update they should be able to fix what they screw up.       

Why do so many update lock up my Computer?  What I mean by locked up no Mouse and no Keyboard.

WOW I can see why Microsoft gave 10 away. **** If I payed for this I would want 500% of my money back :(

THIS IS AN UPDATE (6/16/2016):

My problem goes way back (several months).  If the update does not install... In my case, for some reason many Microsoft apps on the Task Bar did not work properly.   With Guidance from Microsoft Techs I was told to make a new profile.  To make a long story short I ended up having this Task Bar screw up again so I made another new profile.   Some updates were installed and they often locked up my computer hard.  After a failed install I hid it so it would not bother me anymore.  What may have been happening is my computer was getting more screwed up when some updates go in and others fail.  The software was moving to a unstable place.   When I saw the DELETE duplicate or UNNECESSARY profiles things started to make sense to me.  When I deleted the EXTRA 2 profiles I  rebooted and my TASK BAR was STILL screwed up.  I had to Download the Update and Run it.   This time the update went through. After a reboot everything finally worked (Update & Task Bar). 

PLEASE NOTE my error was 0x80070020 and it was multiple profiles.

If you do not have multiple profiles please get your error number... COMPUTER MANAGEMENT

Control Panel\Administration tools\Computer Management\Event Viewer\Windows Logs\System

Please get your ERROR number (red) logged by Windows Update

You can search for the Error Number and if you are frustrated you may post it here.

I am no expert. Some errors are generated by corrupted files.  There are ways to fix them.

Error 0x80070020 and Screwed up Task Bar |||  You have multiple Profiles and there is a fix in this Thread.

Error 0x80073712  ||| This means that one or more files UPDATE needs are either missing or corrupted.  There is frustration but no fix in this thread.

 

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Last updated October 18, 2018 Views 17,588 Applies to:

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Mine won't install either, been like that for a while now.  Super frustrating. 

maybe your Windows Update folders are corrupted, try this...

first use my tool (run as admin) to cleanup Windows Update related folders: http://www74.zippyshare.com/v/J62uSUSQ/file.HTML

and then use this tool to check that everything is ok: http://windows.microsoft.com/en-us/windows-10/windows-update-troubleshooter

now open Windows Update and install the pending updates.

This does not work either.
Since i use W10, i have monthly problems with some Windows updates and also with updates from the Windows Store. (Never had any problems with W7 or W8.1)

The problem with some updates are the Windows Firewall settings!!  

I use for my PC the ''Bitdefender Total Security'' and this product manage also the Windows Firewall settings. 
(Windows Firewall settings turns grey if you use a other brand)

Unfortunately, 
you can not simply turn the Bitdefender security temporarily off and manage self the Windows firewall settings.  
- So now, by updates problems... i must remove the Bitdefender first and after the MS update, i must re-install Bitdefender again.

This is not as simple as thought, 
Even with special removal tools, there will always be some remains from Bitdefender left behind on your PC.

Problem now: 
Bitdefender (and also other brands pc security) can not be installed if there are any remains from an security product left on your PC. (So i must spend almost every month an couple hours for hand-removing all these remains on several computers) 

This is really too crazy for words.
- This is not an Bitdefender problem.... But an Microsoft problems. (Microsoft want too force the users for only using Microsoft products)

This is getting ridiculous.

I think it happened on KB3140768 a few Months ago.

Last time:

5/11/2016
Installation Failure: Windows failed to install the following update with error 0x80070020: Cumulative Update for Windows 10 Version 1511 for x64-based Systems (KB3156421).

This time:

6/14/2016
Installation Failure: Windows failed to install the following update with error 0x80070020: Cumulative Update for Windows 10 Version 1511 for x64-based Systems (KB3163018).

I understand that it is a conflict.  There should be NO conflict when an UPDATE program is running.  I can see that Microsoft makes the OS and Microsoft makes the UPDATE PROGRAM.  It is Microsoft's problem that I have a conflict. Microsoft can make an UPDATE program that installs before most CONFLICT code is LOADED.  This is at least the THIRD time this is happening.   

I am also very upset that after some update my Volume Control does not work any more  and this happened before what I had to do is make a NEW USER and Switch.  This is stupid.   Microsoft screwed it up with a crappy update they should be able to fix what they screw up.       

Why do so many update lock up my Computer?  What I mean by locked up no Mouse and no Keyboard.

WOW I can see why Microsoft gave 10 away. **** If I payed for this I would want 500% of my money back :(

The problem with some updates are the Windows Firewall settings!!  (You use probably an other brand security product)

- Microsoft want to force users for only using MS products or otherwise the W10 will not work properly anymore.

I have the same problem with Cumulative Update for Windows 10 Version 1511 for x64-based Systems (KB3163018).

I do not get any error code at all my pc just sits there stuck on the restart displaying preparing windows updates.

it sat like that all night I had to restart it with the reset button it pops up a notification stating could not complete the updates.

then goes through the whole thing again & again the update tool tells me that the update folder is corrupt and that it fixed the issues but you guessed it. It just will not install someone must know how to correct this.

I had this problem with last months update and this one.  Found the solution then and it worked on KB3156421.  Apparently 3rd party software vendors are making duplicate profiles for some reason and they have to be removed.  I didn't do every step, but did use regedit to remove duplicates that are placed there by 3rd party vendors and rebooted and the update installed fine.  DO NOT remove the profiles placed there by windows 10 as they are required for proper boot up.  If you do your system may not work and will require repair or reinstall.  Thanks to David Clarey, the original author.  Hope this helps.

Here are my steps leading to the problem and how I diagnosed and corrected KB3156421 failing to install. In my case it appears it was due to duplicate ProfileList entries in the registry.

 

Upgraded from Win 8.1 Pro 32bit to Win 10 Pro 32bit.

Windows Update repeatedly downloaded and installed KB3156421 but failed with message “We couldn’t complete the update, undoing changes”.

 

Prevented Windows Update from installing KB3156421 - set the current Wifi connection to metered:

Settings app > Network & Internet > WiFi > Advanced options > Set as metered connection ON

 

Created a Restore point in case things got broken:

Control Panel > Recovery > Configure System Restore > Protection settings C: ON > Create… > “B4 Regedit ProfileList”

 

Checked the registry for duplicate entries and deleted the bad one:

Regedit

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\

Two entries have the same ProfileImagePath=C:\Users\UpdatusUser

S-1-5-21-168771344-311525615-934777103-1002

S-1-5-21-168771344-311525615-934777103-1007

All similar ProfileList entries had a value for “Migrated” except the …1007 UpdateUser entry.

Deleted the …1007 entry.

Troubleshoot Windows Update to be sure it is clean:

Control Panel > Troubleshooting > Fix problems with Windows Update > Advanced > Run as Administrator > Next > Problems found & Fixed, Close

 

Downloaded KB3156421 from Microsoft Update Catalog (must use IE):

Internet Explorer > catalog.update.microsoft.com > Search KB3156421 > Add as appropriate > View basket > Download

Navigate to and run the msu file.

Update installed correctly :-)

 

Checked the registry with Regedit. The ProfileList entry …1007 was back but with ProfileImagePath=C:\Users\UpdatusUser.V3000

  • Proposed as answer by David Clarey Tuesday, June 14, 2016 1:11 AM
  • Edited by David Clarey Tuesday, June 14, 2016 1:04 PM Edited Troubleshooting step
Monday, June 13, 2016 12:51 PM
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I am having the same problem with KB3163018, and I do not have a duplicate profile in HKLM\Software\Microsoft\Windows NT\CurrentVersion\ProfileList\. I'm thinking of hiding this one just like I did 6421.

hi Thanks for the info I don't seem to have a profile with 1007 my reg edit brings up the list but there is no 1007 as you can see from my screen shot below

I had the same issue and managed to get KB3163018 to install successfully using the following procedure:
http://www.bleepingcomputer.com/forums/t/526163/uefi-secure-boot-may-cause-windows-updates-to-fail-with-error-code-0x800f0922/

Hope this helps someone.
No secure boot option in my Gigabyte Z77UD3H Motherboard's BIOS settings. I did, however, set all my UEFI settings to UEFI only instead of that and Legacy. Still no effect on KB3163018, though.

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