I turned "Filter E-mail" off in Outlook after last update left it hanging, but can't figure out how to turn it back on.

The "Filter E-mail" drop down is now greyed-out and won't function.  I often use it to clean up emails by going to "unread," but that wasn't working after the last (forced) update.  I figured out how to disable it, but now can't figure out how to bring it back on board (and lost the directions I used).  One response to a similar question said go to "tools," but that's not an option on my screen.

Moved from Window 10 | Update

 

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Last updated April 7, 2019 Views 1,781 Applies to:

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Does "Outlook" mean MS Outlook (part of MS Office), Outlook.com (webmail), or Win10's Mail app?
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~Robear Dyer (PA Bear)
Microsoft MVP (Windows Client) since October 2002

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Sorry, I'm not familiar with all the forms of Outlook, but I run Microsoft with Windows 10, hope that's specific enough.

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[revised & reposted below]

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~Robear Dyer (PA Bear)
Microsoft MVP (Windows Client) since October 2002

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Well, you posted in a Windows 10-specific forum so I figured you were running Windows 10. <wink>

Does your "Outlook" look like this...

Figure 1: Windows 10's Mail app

or like this...

Figure 2: Outlook.com webmail

or like this?...

Figure 3: MS Outlook 2016 AKA Office 365

If #2, see...

If #3, see...

[Yes, it's all VERY confusing!]

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~Robear Dyer (PA Bear)
Microsoft MVP (Windows Client) since October 2002

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Hi there--thanks for trying to help.  The third example you sent is closest to what my screen looks like, but the link only explained how the "Filter e-mail" button works.  My problem is that I followed directions a month ago (and then discarded) about shutting off that function, so the button is now greyed out and doesn't work.  I need to figure out how to get it back online, and then I fully understand how it's supposed to work.  I've typed in many versions of the problem in Google but can't find the correct answer.

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[revised & reposted below]

--
~Robear Dyer (PA Bear)
Microsoft MVP (Windows Client) since October 2002

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I don't want to ask a forum moderator to move your thread to an appropriate forum (no can I do so) until I know what "Outlook" you're using. That being said... 

Answer-by-number:

1. Is Microsoft Office 2016 or perhaps Microsoft Office 365 [not necessarily ProPlus] listed in Programs and Features?

2. The Filter Email button is greyed out (unclickable), is that correct?

--
~Robear Dyer (PA Bear)
Microsoft MVP (Windows Client) since October 2002

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Hi--so sorry if I posted to the wrong place.  I'm running Microsoft Office Professional 2010.  Yes, the problem is that my "Filter E-mail" button is greyed out.

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I shall ask a moderator to move your thread to the appropriate forum for us. Hopefully, one of my Outlook MVP colleagues will jump in to help.

That being said, you might start by running what we used to call a "Detect & Repair" => https://www.slipstick.com/tutorial/repair-office-outlook-installation/

--
~Robear Dyer (PA Bear)
Microsoft MVP (Windows Client) since October 2002

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FYI => You're going to be heavily pressured to "upgrade" to Office 365 or Office 2016. Don't do it! MS Office 2010 (SP2) is still supported in Windows 10. Why spend more money?

--
~Robear Dyer (PA Bear)
Microsoft MVP (Windows Client) since October 2002

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