HELPMSG 2182.

Use the Following tutorial to  Reset Windows updates completely and check if it helps:

Reset Windows updates

Make sure to run the script as an administrator.

Use the Following tutorial to  Reset Windows updates completely and check if it helps:

Reset Windows updates

Make sure to run the script as an administrator.

It did not work. I completed every step with precise attention to detail multiple times.

• Perform System File Check (SFC)

Follow the steps:

a. Press “Windows Key + Q” to open search Bar.

b. Type “cmd” without quotes in the search box.

c. On the left pane, right click on the “cmd” option and select “Run as Administrator”.

d. Type ‘sfc /scannow’ without quotes and hit enter.

•  run the System update readiness command. It detects incorrect manifests, cabinets or registry data, it may replace the incorrect data with corrected version available. Follow the steps.

1. Press Windows key + X.
2. Click command prompt (Run as administrator).
3. In the Administrator: Command Prompt window, type the following commands. Press Enter key after each command:

DISM.exe /Online /Cleanup-image /Scanhealth

DISM.exe /Online /Cleanup-image /Restorehealth

To close the Administrator: Command prompt window, type Exit, and then press Enter. 

Reply back with the results would be happy to help.

These steps did the trick for me. I needed to reinstall the .NET framework on a new Windows 10 laptop. Kept getting the dreaded Error 1935 when attempting to install apps like QuickBooks and Office 2010. When trying to turn off and reinstate the .NET framework features, I would get error code 0x80071A90. I ran the Windows Update Troubleshooter in this article, it returned HELPMSG 2182. I then disabled MacAfee anti-virus and stopped/started the services as describe above. I was able to remove and reinstall the .NET framework and get QuickBooks to install. I have been attempting to solve this issue for over two weeks now - thank you!!

Thank you for this information. I have been plagued by the "Windows Update was unsuccessful" issue for months and finally had had enough! I went searching through dozens of articles, helps, Q&A, and FAQ's including some tips that took hours to complete... but to no avail. Your solution was simple, straightforward, and complete! I was done in less than 10 minutes and at last have a Windows 10 machine that updates properly.

Hi I am trying (without much success!!) to fix issues created by installing WIndows 10 on my computer.  The advice was to stop and remove the BITS, Cryptography and MSI Installer and then update them but its not working.  Everytime I put in:

net stop wuauser (enter) it tells me the help menu has not started and to put in:

NET HELPMSG 3521.  But that doesn't start anything either!!  It is getting sooooooo frustrating!  Word is not working, neither is Outlook or my pictures, I might as well have NO computer.  Windows 10 should be working OK by now and should NOT cause all these issues.

Please tell me what to do to FIX these issues.  My 'update and Help' linked to programs for updates are not available so I am working in the dark and need HELP and need it NOW.

PLEEZZE!!

Hi,

To better assist you with your concern, may we know the all the troubleshooting steps that you have done so far to resolve your concern?

We're looking forward to your response.

I received error code 87 with DISM.exe /Online /Cleanup-image /Scanhealth, the file or directory is corrupted and unreadable.

and then error 1392 with DISM.exe /Online /Cleanup-image /Restorehealth, the file or directory is corrupted and unreadable.

Hi,

There are different types of troubleshooting steps with this error code. To better assist you, we would be asking questions to get more information about your issue. Please answer the following:

• What specific problem you're currently encountering?
• Did you get this error after you installed an update or software?

We'll be waiting on your response.

The windows app store is not able to download. It disappeared and all my apps are missing, when i go to the app store it says they are on my computer. It appears that this problem coincides with an update. when i run  Troubleshooter it gives an error "Windows Store Cache may be damaged Not Fixed" . Everything in my start menu was gone. Sound was also dead but i got that working. Update says the update installed successfully.  WSReset  does not work either.