An issue with the settings of Windows Update can be the reason why you're unable to install the version 1709 update. Kindly access this
article. The article will provide you multiple methods on how to resolve the issue. Please take note that the article will
not show you all of the methods at once. If one method did not resolve the issue, click
No under Did this resolve the issue? in the article to see the next steps.
Let us know the outcome.
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The third step under "Reset the Windows Update Components" can be skipped. It is alright to proceed to the next step. However, stopping BITS is one of the requirements to reset the components of Windows Update. If the service cannot be stopped, you will
not be able to perform the other steps. We recommend booting the computer in safe mode with networking. While
in this state, many Windows 10 service is disabled including the Windows Update services. After booting the computer in safe mode with networking, kindly repeat the steps again found in the link that we've provided in our first reply.
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Question Info
Last updated October 15, 2020
Views 1,144
Applies to: