Failure to install Windows 10 April Update(version 1803)

I am unable to install The Windows 10 Feature update to OS version 1803(from version 1709) on my PC.

It is giving 0xc1900101 error. I have all the latest drivers on my PC. The current OS build of my PC is 16299.371.

After each failure, the update gets downloaded again and it has failed 5 times.

I would be grateful if someone could please help.

 

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Last updated July 17, 2019 Views 178,599 Applies to:

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You should upgrade to 1803 manually.

1. Right click on Windows Start > Windows Powershell (Admin)
Type following (or copy and paste following) one by one and Enter

net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
Ren C:\Windows\System32\catroot2 Catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver

2. Type following in Windows Start Search box and hit Enter %systemroot%\Logs\CBS > Rename CBS.Log to something else.
If it doesn't allow you to rename - Type services in Windows Start Search box > Click Services > Scroll down to find the Windows Modules Installer service and double-click on it > Set its startup type to Manual > Reboot your computer
Go to C:\Windows\Logs\CBS > Rename CBS.Log > Reboot your computer > Then go back into the Services App and set Windows Modules Installer Service back to Automatic Startup (Note CBS log files contain information about windows update, SFC etc)

(Source - https://partnersupport.microsoft.com/en-us/par_...)

3. You can go to https://www.microsoft.com/en-us/software-downlo...

3.1 Click Update now to update to 1803 through Upgrade Assistant.
OR
3.2 You can download the latest Windows 10 package from this link (media creation tool) and follow the instructions there to upgrade. Use the very simple instructions given under Using this tool to upgrade this PC to Windows 10
Best regards
Vijay Verma

Timezone: UTC+05:30, PST+12:30
Availability Hours (UTC) : 06:00 AM - 06:00 PM

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I recommend you use the ISO file to upgrade offline:

Please be advised some users are reporting issues with the Windows 10 1803 update. Make sure you backup before attempting to upgrade:

http://answers.microsoft.com/en-us/windows/wiki...

How to block it if you don't want to upgrade:
https://www.groovypost.com/howto/block-windows-...

What is the make and model of your computer?

Have you checked the manufacturers website to determine compatibility?
Check this List to Determine if Your Computer is Compatible with the Windows 10 Fall Creators Update 1803
https://answers.microsoft.com/en-us/windows/wik...

perform the following tasks:
12 Things You Should Do Before Installing Windows 10 Creators Update (Version 1803)
https://www.groovypost.com/howto/prepare-comput...


How to download official Windows 10 ISO files
http://answers.microsoft.com/en-us/windows/wiki...

How to Upgrade to Windows 10 Creators Update version 1803 using ISO File from Versions 1507, 1511, 1607, 1703 or 1709
https://answers.microsoft.com/en-us/windows/wik...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
Best,
Andre
Windows Insider MVP
MVP-Windows and Devices for IT
twitter/adacosta
groovypost.com

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Hi,
Try using the ISO file and if it fails please let us know
The fastest way to get the upgrade is through Media creation tool or ISO file.
Please download Media Creation Tool from the link below and select Upgrade this PC at the first screen.
https://go.microsoft.com/fwlink/?LinkId=691209
All steps, including upgrading using ISO file and Media creation tool, are covered here:
http://www.yourwindowsguide.com/2018/04/upgrade...
Sumit
Windows Insider MVP 2018-2020 and Volunteer Moderator

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Hi Harshpreet,

With these major upgrades, the most successful method is to upgrade from the Windows 10 ISO - you download the ISO and then perform an Offline Upgrade

Click this link:
https://www.microsoft.com/en-us/software-downlo...
to download the Media Creation Tool (Click on Download Tool Now), with that you can download the latest Windows 10 ISO (Select Create Installation Media for Another PC), then choose ISO

When the ISO file completes downloading

Disconnect from the Internet

Disable any 3rd party Antivirus you may be running

Then, double click it and then run Setup.exe to begin the upgrade . . .
___________________________________________________________________

Power to the Developer!

MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD

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In addition to the suggestions made, after creating the bootable install USB, when it is time to do the update, totally disconnect from the internet. No wire connection, no WiFi.
.
"The beautiful thing about learning is nobody can take it away from you."
- B. B. King, Musician (1925 - 2015)
.
¯\_(ツ)_/¯
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Microsoft Tips Site
https://www.microsoft.com/en-us/tips/home
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My Windows 10 is currently installed in C- drive. Will I loose my data in C & D- drive if I upgrade my PC using media creation tool??

Thanks for your reply.

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No, you will not lose any data, files, apps or settings. All of those will be preserved when using the Media Creation Tool.

Download the Media Creation Tool Now
http://go.microsoft.com/fwlink/?LinkId=691209

Right click the MediaCreationTool.exe file then click Run as administrator.


Accept the End User License Agreement:

Select the option Upgrade this PC now if you want to upgrade right away,

Click Next


Wait while Windows 10 setup does one final check to ensure your system is ready.

Windows 10 setup will check if you have enough disk space. If you don’t, review the following article for instructions how to upgrade to Windows 10 Anniversary Update on a system with limited space:

How to Upgrade to Windows 10 Creators Update on a Drive with Limited Space
https://answers.microsoft.com/en-us/insider/wik...

Please note, you have the option of choosing what you would like to keep, which includes personal files, apps and settings.

This will be your screen for a little while. During the installation, your computer will restart several times.

After the first restart, Windows 10 setup will resume. You will notice the setup experience has once again been refined from the previous animated circle. This will be your screen for a while. When complete, Windows 10 setup will restart automatically.


Sign into your account.

Wait while Windows 10 completes application updates and post setup tasks.

That’s it, the Windows 10 Spring Creators Update Update is installed.You can check Windows Update for latest updates, click Start > Settings > Update & security > Windows Update > Check for Updates.

How to prepare your computer before upgrading?

Although updating to Windows 10 version 1803 is a relatively simple process, similar to a repair upgrade; users should perform some basic pre-requisites before initiating the upgrade.

If you are finding it difficult to carry out some of the steps described below, please review detailed instructions how to perform them:

https://www.groovypost.com/howto/prepare-comput...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
Best,
Andre
Windows Insider MVP
MVP-Windows and Devices for IT
twitter/adacosta
groovypost.com

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I found a solution that worked for me.

First go to Microsoft Windows 10 Media Creation Tool and create the Windows 10 1803 version on a default formatted empty USB drive.

Then open the USB Drive with File Explorer and run Setup.exe. Select the option to install new version of windows. Then you can select to keep your applications and files or not.

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Upgrading from ISO didn't work. I couldn't even reset my pc. So installing Windows 10 again was my last option which eventually worked!!!

But I couldn't figure out what was causing the error. It used to get stuck on the black screen during update and then revert back my current Windows 10 version.

Anyways, thanks for your reply.

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I am unable to install The Windows 10 Feature update to OS version 1803(from version 1709) on my PC.

It is giving 0xc1900101 error. I have all the latest drivers on my PC. The current OS build of my PC is 16299.371.

After each failure, the update gets downloaded again and it has failed 5 times.

I would be grateful if someone could please help.

It's shocking how so many people are experiencing these recent Windows update issues. I am one of them and feel utterly abandoned by Microsoft when trying to seek help. It's also a poor response to expect people to run through detailed steps, including in some cases editing the system Registry in a vane attempt to resolve these issues. Microsoft please step up and resolve these issues once and for all, you have a responsibility to do so!

54 people were helped by this reply

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