Failed Windows Updates - Error 0x80d02002 - for multiple updates

Hello, I'm getting Error 0x80d02002 for 3 different updates continuously. I've tried many times to apply these but no luck so far. Here's what I'm getting:

• Feature update to Windows 10, version 1803 - Error 0x80d02002

• Definition Update for Windows Defender Antivirus - KB2267602 (Definition 1.269.461.0) - Error 0x80d02002

• Update for Windows Defender antimalware platform - KB4052623 (Version 4.16.17656.18052) - Error 0x80d02002

These seem fairly important.

On a Lenovo Thinkpad X1 Carbon.

Thank you!

You should upgrade to 1803 manually by following below steps. This should pull in your other KB updates which you have mentioned.

1. Right click on Windows Start > Windows Powershell (Admin)
Type following (or copy and paste following) one by one and Enter

net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
Ren C:\Windows\System32\catroot2 Catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver

2. Type following in Windows Start Search box and hit Enter %systemroot%\Logs\CBS > Rename CBS.Log to something else.
If it doesn't allow you to rename - Type services in Windows Start Search box > Click Services > Scroll down to find the Windows Modules Installer service and double-click on it > Set its startup type to Manual > Reboot your computer
Go to C:\Windows\Logs\CBS > Rename CBS.Log > Reboot your computer > Then go back into the Services App and set Windows Modules Installer Service back to Automatic Startup (Note CBS log files contain information about windows update, SFC etc)

(Source -

3. Uninstall any third party Antivirus (After update is successful, you can install it again)

4. You can go to

4.1 Click Update now to update to 1803 through Upgrade Assistant.
4.2 You can download the latest Windows 10 package from this link (media creation tool) and follow the instructions there to upgrade. Use the very simple instructions given under Using this tool to upgrade this PC to Windows 10
Best regards
Vijay Verma

Timezone: UTC+05:30, PST+12:30
Availability Hours (UTC) : 05:00 AM - 05:00 PM

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Question Info

Last updated November 22, 2020 Views 5,749 Applies to: