BSOD - error 0xc0000225 Win 10 after Creators Fall WU last week.

Creators Fall auto-installed overnight and on power-up this morning I was greeted with a BSOD and this message:

Screen 1:

:(   

"Your PC ran into problem and needs to restart. We'll restart it for you."

Below that was the square barcode for mobiles & below that

"If you call a Support person, give them this info

Stop Code 0xc0000225 Inaccessible Device"

Screen 2:

"RECOVERY. Your PC couldn't start properly. A Required Device isn't connected or can't be accessed.

You'll need recovery tools. If you don't have installation media device like a disk or USB contact PC Administrator or PC manufacturer

Press Enter - Try again

Press F8 for Start-up Settings

Press ESC for UEFI Firmware Settings."

On one of the screens was a message "For more information about this issue go to www.windows.com/stopcode"

Fortunately I bought a cheap bottom of the range laptop for such an occasion, which I'm using at the moment. I used it to visit that site and in para 4 it gave two options, one for Win10 1607 and the other for Win10 1511 (No mention of 1703, by the way) I followed 1511 and it told me to select Option 5 on F8 Start-Up Settings as above, then F5 Enable Safe Mode with Networking. That would enable me to go to my Settings>Updates>Update History and select Uninstall Updates. But it doesn't - it shows the HP logo and does nothing else.

So what I should I do now, please?

Edited TITLE -  8AM 25th October. I am not blaming the WU for the problem - it may have been cause by corrupt data or a missing OEM driver update.

Moved from: Windows / Windows 10 / Windows update, recovery, & backup

 

Question Info


Last updated August 29, 2019 Views 1,307 Applies to:
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"I went with #1 but this failed" -> go with No.2

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"because these people will have the right installation discs for the make and model of computer you want repaired" - You have ava the best installation disks - the Win10 Media Creation Tool, from Microsoft!.... Free

A clean install (removing all partitions, including your now out of date recovery partition) will resolve many, if not all of your problems (and/or help you identify hardware issues, if they are a contributing cause).  Backup the recovery partition with the MFG tool to an external media, if you really want to keep it.

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