Error 0x800f0922, Security Update for Internet Explorer Flash Player for Windows 10 for x64-based Systems (KB3103688)

My Windows 10 PC keeps trying to install this Flash Player security update (in a time-consuming, multiple-reboot process) and keeps failing with Error 0x800f0922. I've read that this error might have to do with the System Reserved Partition being too small, but enlarging mine to 500 MB didn't fix this. I wonder if this might be related to the fact that Flash doesn't work for me on Microsoft Edge? (That issue is discussed here.)

Can anyone help resolve this error? My computer also is failing to install KB3105213, though I don't see any error code reported on this. 

Alan 

 

Question Info


Last updated September 20, 2019 Views 1,871 Applies to:

Hi Alan,

Thank you for posting your query in Microsoft Community.

Sorry for the inconvenience caused.

I suggest you to follow the Methods below and see if it helps:

 

Method 1:
I suggest you to run the Windows Update troubleshooter it will automatically fix some common problems installing updates and check if it helps to resolve the issue. Click the below link:

http://go.microsoft.com/?linkid=9830262

Method 2:

If the issue still persists, try the below method and check if it helps or not:

I would recommend you to reset the windows update component manually. Resetting Windows Update Components will fix corrupt Windows Update Components and help you to install the Updates quickly. Follow the below steps:

1. Press Windows Key + X on the keyboard and then select “Command Prompt (Admin)” from the menu.

2. Stop the BITS, CryptographicMSI Installer and the Windows Update Services. To do this, type the following commands at a command prompt. Press the “ENTER” key after you type each command.

                           net stop wuauserv

                           net stop cryptSvc

                           net stop bits

                           net stop msiserver

3. Now rename the SoftwareDistribution and Catroot2 folder. You can do this by typing the following commands in the Command Prompt. Press the “ENTER” key after you type each command.

                          ren <C:\Windows\SoftwareDistribution SoftwareDistribution.old>

                          ren <C:\Windows\System32\catroot2 Catroot2.old>

4. Now, let’s restart the BITS, Cryptographic, MSI Installer and the Windows Update Services. Type the following commands in the Command Prompt for this. Press the ENTER key after you type each command.

                        net start wuauserv

                        net start cryptSvc

                        net start bits 

                        net start msiserver

5. Type Exit in the Command Prompt to close it and then restart the computer.

Also refer the link below for more information

https://support.microsoft.com/en-us/kb/3105210

Hope this information helps. Please post us if you need any further assistance with Windows.

Thank you.

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Nope, this didn't fix it. Same thing: still fails at 90%. Method 1 corrected a couple things, but when I run it repeatedly, it keeps on "fixing" the same problem: "Service registration is missing or corrupt." Also, you seem to have a mistake in Method 2: that '>' punctuation in the "ren" commands need to be removed for the command to work. And even after executing all of those instructions and trying to update again, I got the same issue. 

So ... now what? Do I need to do a clean install to get past this? I updated from Windows 8.1 on this machine, and it seems like a lot of people who updated from Windows 7/8/8.1 are having similar issues with these recent Windows 10 updates. 

Alan 

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Hi Alan,

We appreciate your time and effort for getting back to us.

Try the following methods and check if it helps:

Method 1:

I suggest you to run the Background Intelligent Transfer Service troubleshooter.

Follow the below steps:

1.      Type troubleshooting in the search bar. 

2.      Select Troubleshooting.

3.      Select View all on the top left corner.

4.      Click on Background Intelligent Transfer Service.

5.      Follow the on-screen instructions to run the troubleshooter.

If the issue persists then follow the below method.

Method 2:

I suggest you to reset the Windows Update components. Refer to the section manually reset Windows Update components in the below article to reset the windows update components.

https://support.microsoft.com/en-us/kb/971058

Registry disclaimer: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base: 322756 (http://support.microsoft.com/kb/322756/) How to back up and restore the registry in Windows.

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.

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I'm trying Method 1, but I don't see any "Troubleshooting" to select when I type "troubleshooting" in the search bar. (See the image below.) What am I doing wrong?

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Hi Alan,

We appreciate your time and effort for getting back to us.

Follow the below steps to run the Background Intelligent Transfer Service troubleshooter:

  1. Right click on the Start icon and select Control Panel from the list.

  2. Click on Troubleshooting option.

  3. Select View all on the top left corner.

  4. Click on Background Intelligent Transfer Service from the list.

  5. Follow the on-screen instructions to run the troubleshooter.

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.

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OK, it just said that it "couldn't identify the problem."

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OK, I surrendered: I figured that it would likely be easier/faster to just factory reset my PC and install the update than it would be to continue down this annoying troubleshooting road. So, I did a factory reset and installed the latest updates without any problems. This was definitely the way to go: it's a lot less painless to reinstall a few apps than it would have been to keep banging my head against this wall.

But I really hope that future Windows 10 updates don't give these head-scratching error messages. 

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WIn+X Command Prompt (Admin)

Microsoft Windows [Version 10.0.10586]
(c) 2015 Microsoft Corporation. All rights reserved.

C:\Windows\system32>net stop wuauserv
The Windows Update service is stopping.
The Windows Update service was stopped successfully.

C:\Windows\system32>net stop cryptsvc
The Cryptographic Services service is stopping..
The Cryptographic Services service was stopped successfully.

C:\Windows\system32>net stop bits
The Background Intelligent Transfer Service service is not started.

More help is available by typing NET HELPMSG 3521.

C:\Windows\system32>net stop msiserver
The Windows Installer service is not started.

More help is available by typing NET HELPMSG 3521.


C:\Windows\system32>ren C:\Windows\SoftwareDistribution SoftwareDistribution.000

C:\Windows\system32>ren C:\Windows\System32\catroot2 Catroot2.000

C:\Windows\system32> net start wuauserv
The Windows Update service is starting.
The Windows Update service was started successfully.


C:\Windows\system32>net start cryptSvc
The Cryptographic Services service is starting.
The Cryptographic Services service was started successfully.

C:\Windows\system32>net start bits
The Background Intelligent Transfer Service service is starting.
The Background Intelligent Transfer Service service was started successfully.

C:\Windows\system32>net start msiserver
The Windows Installer service is starting.
The Windows Installer service was started successfully.

Reboot

Run Windows Update

Downloads Security Update for Adobe Flash Player for Windows 10 Version 1511 for x64-based Systems (KB3167685)  100%

Fails Error 0x800f0922

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