egalaxtouch update Windows 10 2015-08-05

I have installed windows 10 my Asus Ep121 and everything works beautifully. However today Windows installed a 3rd party update, egalaxtouch, an HID touchscreen driver, that completely disabled the touch function of my tablet. The pen worked as designed but touching with a finger or gestures were disabled. The cursor remained on the screen and would follow my finger opening and closing blue squares. After many Google queries, 4 hours of my time, and help from a friend I was able to go back to the previous HID touchscreen driver and everything worked again. The up date is not listed in the " uninstall updates " and there seems to be no way of removing it. I am afraid that it will just reinstall the next time windows updates. Any ideas on how to prevent this happening? I am not sure I like the idea of having no choice about updates, particularly non- Windows ones.

Question Info

Last updated May 16, 2019 Views 5,704 Applies to:
eGalax has the resolution here

27 people were helped by this reply


Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.