Cumulative Update KB3124200 will not install

This is the third cumulative update that will not install. First KB3116908 then KB3116900 and now KB3124200.

No error code was given.

Update downloads ok, I then restart as requested and screen shows

Configuring Windows update 30%

restarting

Configuring windows update 59%

restarting

Configuring windows update 59%

we are unable to complete the update

Undoing the changes

Several restarts later I can then log on and then Windows update shows that the update has failed.

I have over the past 3 updates, tried all sorts of ways recommended to get an install but everything fails.

As I have Windows 10 Home I cannot stop the installs repeating. I am still stuck in a never-ending loop of download, install, failure.

Microsoft need to release a bug free update.

 

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Last updated December 16, 2018 Views 7,443 Applies to:

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Similar problems but download took 5 attempts.

can only think that windows 10 is not fit for purpose.

Can no longer go back to 8.1 so stuck with a computer that is now almost useless. might change to an apple

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Have you contacted the Microsoft Chat-line for help.

They have 'fixed' my system so it does updates 3 times - they got the process down to 1 hour at the last attempt.

Contacting them ha a multiple effect.

You get a working system (for a while)

You get to advise MS that the product is STILL Unstable

You get to take up their staff's paid-for time!

There will be 'fixing-it' time logged against win 10

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Have you contacted the Microsoft Chat-line for help.

They have 'fixed' my system so it does updates 3 times - they got the process down to 1 hour at the last attempt.

Contacting them ha a multiple effect.

You get a working system (for a while)

You get to advise MS that the product is STILL Unstable

You get to take up their staff's paid-for time!

There will be 'fixing-it' time logged against win 10

I did yesterday. 2 sessions, the first was 2 and half hours and they left me with a series of checks to do in 'safe' mode as they couldn't do it remotely.

Second session was 1 and half hours as the safe mode check didn't work. So after 4 hours total they failed to get the update to install.

All they actually did was a series of checks that I have already carried out + a re-set of the Windows Update, none of which worked.

They suggested taking the laptop to a Microsoft store ( not possible in the UK at least not near me), Tried to sell me some package for $150 but refused. In the end the only option is to download the current ISO file and do a repair, which will start shortly. I have the file downloaded.

They have escalated it twice now as a failed support contact and it is reported to the software engineers.

Doesn't give me much confidence in Microsoft at all. Never had these problems when upgrading through from Window 3 through to Windows 8.1 in various stages.

I was promised a copy of the transcripts to my email as well as instructions and the link to get the ISO file, but still waiting for that.

[Edited to add]

Downloaded and run the Windows 10 ISO file which basically re-installed windows10 up to and including the latest updates. Apart from deleting 2 bits of software that it claimed were not compatible (one was Spybot Search and Destroy) which is an old copy but will run under win 10, The other was something about Intel, But it wasn't something that I recognised, Everything seems to be fine including KB3124200 now installed.

I just hope we don't get a repeat of this with other cumulative updates.

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I did the chat also. Took 2.5 hours. I have 8 different machines with a clean install of Windows 10 Enterprise Edition version 1511. Only 2 of the 8 updated. The chat session was able to get the update installed by doing a system restore to a point that put my computer back to the time when I was personalizing the PC. Just spent a weekend getting all computers set up the way I wanted ... then Microsoft pulls this stunt. Was sent instructions for the fix... turns out it was a link to this forum. Lucky I didn't have these machines deployed in the school I work for. Regretting going to Windows 10! That's the bad part of forcing updates to the users. Now I have it doing the (KB3124200) failed over and over and over. Don't know what I am going to do now. Very pissed for sure!

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Hi

I had the same problems antried all the Forum Suggestions. 15 Times the Update failed to install and rolled back.

In frustration , on Thursday, I decided to go to the Upgrade Page and downloaded the Upgrade again.It installed perfect;y with all the Updates. It is now running fine and yesterday installed the latest Updates without a problem.

You might like to give that a go.

Roger

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I ran the windows 10 v1511 as a upgrade...did updates...and it worked!!!! Very happy Thanks! **** of a way to run a OS Microsoft!

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I'd like to try this since I've been having the same "failed to install" issues with KB3124200.  Could you tell me how one runs "Windows 10 v1511" as an upgrade

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Hi Scott

Go to the following link:  https://www.microsoft.com/en-us/software-download/windows10

and click on the Upgrade Now button.  Hope it works for you.

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Every time my machine is trying this update (almost 25 to 30 times restarted).

I have reinstall my windows and then after i have manually updated KB3124200 rather automatically.

it was updated properly. 

But this process is very tedious, 

In my old machine this update install property. I surprised that my old machine is perfectly work on this update.

RMS

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Posting this here as I had the same issue and MS Support was a joke.

Turns out my issue was down to having deleted a user from Windows some days earlier -- apparently, Windows doesn't delete a user cleanly, leaving its SID junk in a branch of the registry, which - yes - causes Windows Update to choke.

If you've recently deleted a user account and find that Windows Update puts you in a perennial 'install-and-roll-back' loop of doom, here's where I found the solution:

http://www.filecritic.com/how-to-fix-0x80070020-error-failed-to-install-windows-update-kb3081424-in-windows-10/

Hope this helps someone out.

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