Whilst performing a shutdown on my HP notebook I was presented with 2 options...
1. To update and Shutdown and 2. To update and Restart.
I selected option 2. The update took about 3 hours to complete often stopping at various points for long periods with no obvious update activity.
I was finally presented with the Login prompt screen, however after entering my password, it never completes the loading process and all I get is just a blank screen, not my usual desktop screen.
I only have a single account (Admin) set up on my notebook.
I tried but can't login in Safe mode but can't do so either.
I have also tried running a chkdsk, but no errors reported.
Also ran a system restore successfully but still cannot login.
How to I copy my files onto usb just in case there isn't an easy solution ?
(I tried going into a Command shell, but the usb drive isn't recognized)
If I can do this then, I don't mind doing a wipe out and reinstalling the OS.
Hope someone can help