Cannot Windows update Windows 10, Error 0x8024402f

Hello Respected Community Members.

I recently upgraded to Windows 10 Pro 64 Bit from Windows 8.1 Pro 64 Bit.

I am able to use the Windows Update properly in another PC where I had freshly installed Windows10

Before the upgrade to Windows 10 I was able to Windows Update without any issues, but now I keep on getting the following error :

There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x8024402f)

My Motherboard is Esonic G41

4 GB of Ram

Core2Duo 2.6 Processor

Please help !

Hi,

Try Resetting the Windows updates.

Do the following steps:

  • Download and Run the script given below as an Administrator(Wureset.bat) .
  • Restart your computer.
  • Check for the updates again.

Download Windows Update Reset Script

(Detailed steps on what to do can be found  here)

Hope it helps.

Sumit

Windows Insider MVP 2018-current and Moderator
Dell Inspiron 5590 - i5 10210U/12GB DDR4/ 4GB Nvidia MX230/ 512GB nvme
https://www.yourwindowsguide.com

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Thank you Sumit but I don't understand why there is need to reset Windows Update .. This was a fresh OS Upgrade..
Kamal Gurung

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Hi Kamal,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand your concern about Windows Updates with error: 0x8024402f, we will help you with this issue.


This issue might be due to the anti-virus software or corrupted Windows Update Components.

I suggest you to try the below troubleshooting steps and check if it helps.

Method 1:

Step 1: I suggest you to uninstall the anti-virus software installed on your device and check for the updates.

If the issue still persists,

Step 2: I suggest you to run the Windows Update troubleshooter and check.

Windows Update Troubleshooter resolves problems that prevents you from updating windows.

Steps:

  1. Press Windows key and type Troubleshooting.
  2. Click on Troubleshooting and click on View all in the left pane.
  3. Select Windows Update to run the Windows Update Troubleshooter and follow the on-screen instructions.

If the issue still persists then,

Method 2: I suggest you to try the steps mentioned to Reset Windows Update components and check if you are able to find the Windows Updates.

Registry disclaimer: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs.
Refer to the below article to backup and restore the registry in Windows:
http://support.microsoft.com/kb/322756/

Note: The above links applies to Windows 10 as well.

Hope it helps. Reply to the post with an updated status of this issue, we will be happy to assist you further.

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Thank you very much for your Kind reply Deepika I don't have any third party Antivirus Installed.. I have Windows Defender that was pre installed with Windows 10 and 8

So should I uninstall it ? and how should I do so ?

I wonder why all these issues with Windows10 the best OS from Microsoft ever .. Before I was using Windows 8 and Windows 7 and they didn't have any issues like this one 

Kamal Gurung

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It fixed but still the same issue

Kamal Gurung

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I followed the https://support.microsoft.com/en-us/kb/971058 steps for Manual Fix and it still doesn't help
Kamal Gurung

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Hi Kamal,

Thank you for replying.

Try the Methods.

Method 1:

Perform clean boot to avoid any third party software conflict.

To help troubleshoot error messages and other issues, you can start Windows by using a minimal set of drivers and startup programs. This kind of startup is known as a "clean boot." A clean boot helps eliminate software conflicts.

Putting your system in Clean Boot state helps in identifying if any third party applications or startup items are causing the issue. You need to follow the steps from the article mentioned below to perform a Clean Boot.

How to perform a clean boot in Windows

Note: Refer "How to reset the computer to start normally after clean boot troubleshooting" to reset the computer to start as normal after troubleshooting.

Method 2:

Run the System File Checker tool (SFC.exe)

System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files. It will scan your system files and to repair missing or corrupted system files in Windows. To run the SFC scan, refer to the Microsoft article below.

http://support.microsoft.com/kb/929833

 

Hope this information helps. Please let us know if you need any other assistance with Windows in future. We will be happy to assist you.

 

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For those that use Comcast I discovered that having a Comcast gateway/modem/router set to bridge mode was causing Defender and Update to fail. Once I reset the Comcast gateway to the default mode updates started flowing again.

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Last updated November 24, 2020 Views 7,358 Applies to: