cannot save word files after 1809 update

my computer has just updated to 1809. now it seems i cannot save any files in Word. i am using Word 2013...

Any ideas what i can do?

Thanks

 

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Last updated October 20, 2018 Views 696 Applies to:

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You can try my fix as described below:

I did these steps and it seems have (temporarily) fixed the saving problem for me:

1. Run word as administrator (Shortcut > Compatibility > 'Run as Administrator)

2. Start Word and then go to File > Options > Add-ins,

* Under manage tab ''Manage: COM Add-ins'' GO

* Deselect all add-ins and then type Ok.

3. Restart Word

Now when I click on 'Browse' it pops us the window, just as normal.

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You can try my fix as described below:

I did these steps and it seems have (temporarily) fixed the saving problem for me:

1. Run word as administrator (Shortcut > Compatibility > 'Run as Administrator)

2. Start Word and then go to File > Options > Add-ins,

* Under manage tab ''Manage: COM Add-ins'' GO

* Deselect all add-ins and then type Ok.

3. Restart Word

Now when I click on 'Browse' it pops us the window, just as normal.

Oh my God, this actually works! Thank you so much for sharing this with us, you saved me several more hours of pointlessly fiddling with other settings! :D

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My only suggestion is to roll back to version 1803. And then block 1809.

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Hi! I found the fix of the problem (another user had tried my fix and worked), 

I did these steps:

1. Run word as administrator (Shortcut > Compatibility > 'Run as Administrator)

2. Start Word and then go to File > Options > Add-ins,

* Under manage tab ''Manage: COM Add-ins'' GO

* Deselect all add-ins and then type Ok.

3. Restart Word

Now when I click on 'Browse' it pops us the window, just as normal.

1 person was helped by this reply

·

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Same issue here, upgraded to 1809 and can't save any Word documents.  I've already tried multiple Office online repairs. The save button does NOTHING, I've also noticed that Save As - > Browse has no effect.  The location does not matter, I've tried on my local hard drive, OneDrive folders, network drives, etc.   Looks like another MS screw up...

This is exactly what has been happening in my case too ever since the 1809 update. I actually lost a whole page of work last night before realising why Word was not saving my progress any longer...

I sure hope Microsoft will issue a fix as soon as possible, this is ridiculous! x(

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Same issue here, upgraded to 1809 and can't save any Word documents.  I've already tried multiple Office online repairs. The save button does NOTHING, I've also noticed that Save As - > Browse has no effect.  The location does not matter, I've tried on my local hard drive, OneDrive folders, network drives, etc.   Looks like another MS screw up...

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I haven't encountered the bug. I can say that Word 2003 works on my Preview build, which has been at 1809 for some time which is why I suggested rolling back until MS issue a fix.

I suggest using the Feedback Hub to make sure the developers know of the problem. You can post a link here and others can upvote.

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How can I disable that? I do not have any COM add-in enabled

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Hi dk_is

Are you able to open and edit those files, but not save them?

Where are those files located, are they on your PC or on OneDrive?

If that are on your PC what is the exact location of those files?

Have you tried saving to a different folder to see if that succeeds?
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What happens when you try, is there an error message.

Try to repair your Office install. Open Apps and Features and look for Office 2013 in the list, select it and then Modify. This should open the install dialog and you can select Repair.

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