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A reference token

Dear Microsoft team

I have a problem with my Laptop. I tried to reset my pc because it Would not let me access my hard drive and then I tried to blow it up (clear everything from my pc and reuse it) so I clicked on recover and then it would not let me click it, so then I clicked Advanced Recovery and it reset my pc and brought me to a blue screen and it gave me choices to blow up my computer and I clicked on repair. so then I clicked repair then it restarted my pc and gave me my normal everyday log in screen and when I logged in my screen was black with all of my desktop apps instead of the blue windows square background. so then I clicked on the file explorer and it said "an attempt was made to reference a token that does not exist." so then I clicked on my other Hotbar apps (my store app, Minecraft: windows 10 edition, Windows 10 mail, cmd prompt, Roblox, Microsoft edge, Xbox, and settings. but then when I clicked on those it said "class not registered" please help me out Microsoft!

From one of your customers

Alec .K

Do this instead:

Step 1: How to download official Windows 10 ISO files
http://answers.microsoft.com/en-us/windows/wiki...

Step 2: How to: Perform a clean install of Windows 10
http://answers.microsoft.com/en-us/insider/wiki...

If there are files on the drive you want to recover, see - How to: Perform a Custom install of Windows 10
http://answers.microsoft.com/en-us/insider/wiki...
Best,
Andre
twitter/adacosta
groovypost.com

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Do this instead:

Step 1: How to download official Windows 10 ISO files
http://answers.microsoft.com/en-us/windows/wiki...

Step 2: How to: Perform a clean install of Windows 10
http://answers.microsoft.com/en-us/insider/wiki...

If there are files on the drive you want to recover, see - How to: Perform a Custom install of Windows 10
http://answers.microsoft.com/en-us/insider/wiki...

Dear Andre Da Costa

I saw your reply to my problem but it does not explain what a "Reference Token" is. Here is an update. I did shut down my computer all the way yesterday (12/13/17) and It let me open my apps. but it did not show me how much my Hard Drive had in it. Since my computer is an HP LapTop and has like 29GB hard drive space. it is not enough for the pre-loaded HP Downloads that HP wants. so it takes up a good 10GB or so and that leaves me with only 19GB or so, which is not enough space for my Games. Minecraft: windows 10 edition takes up a good 1-2 GB on my Drive for its Updates, resource packs, behavior packs, and realms, plus mods from MCPE, and in-game blocks. plus Roblox and its In-Game Items too. so it's another 1-3 GB, Plus your Microsoft Products so That's 3GB so that's a total of 18GB. so there Are the items on my PC. so if you can tell me what a Reference Token is. I would be happy to know what it is so later on when I have to deal with A reference Token I would know what to do when it happens! Hope you can Reply to me with what a Reference Token is.

From Alec .K

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Last updated May 17, 2024 Views 1,376 Applies to: