2018-11 Update for Windows 10 Version 1803 for x64-based Systems (KB4023057) - Error 0x80070643

2018-11 Update for Windows 10 Version 1803 for x64-based Systems (KB4023057) - Error 0x80070643 - This just showed up today. (1/16/2019)  I have tried 4 times and each time it won't install. 

However, when I looked at update history, I see the following:

2018-12 Update for Windows 10 Version 1803 for x64-based Systems (KB4023057)  - Successfully installed on 1/12/2019

So why is Windows Update trying to install an older version of the same file?  And if it should not be doing this, how do I make it stop trying?

Thanks,

Sheila

 

Question Info


Last updated September 17, 2019 Views 42,606 Applies to:
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Answer

Hello,

I'm Independent Advisor and Microsoft MVP, here to help you with your question.

Usually Windows keeps installing same update, when update database is corrupted.

Please try these suggestions:

Open administrative Command Prompt and type following commands one-by-one followed by Enter key.

net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
Ren C:\Windows\System32\catroot2 Catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver

Close Command Prompt and see if Windows Updates works fine then.

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UPDATE (19/1/19): If you're getting 'System error 5 has occurred, Access is denied' while trying above mentioned steps, you need to first uninstall KB4023057 from Settings app > Apps > Apps & features and reboot the machine. 

Then you can successfully install the update KB4023057 again, using Windows Update feature. This worked out for many users, so you can give it a try!

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Hope this helps!

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Helping Windows users, since 2010 · Please remember to mark replies as answers, if they helps!

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The fact that it is showing up for so many users might mean it is a known issue. For those who are encountering this, see the marked answers in this thread.

I would say, the marked answers aren't catching the issue. Error 0x80070643 raises due to the fact, that an older version of KB4023057 has been installed already. 

Solution: Uninstall  KB4023057 via the App list, reboot and then it should install. See also the remarks within my blog post: 

Windows 10: Update KB4023057 re-released (1/16/2019)

Blogs: http://www.borncity.com/blog /(Ger) - and - http://borncity.com/win/ (EN)

167 people were helped by this reply

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