2017 Jan 24 Windows 10 Pro version 1607 Updates KB3211320, KB3214628, and unidentified Feature Updates

Last night (20170124) Windows 10 indicated updates needed to be scheduled.

Completed at 3:00am (20170125) After logging in Windows had to configure itself.

In these first few minutes these are the problems discovered so far:

1. Had to re-register Microsoft Office.
2. Can't access internet through EDGE (Fortunately have GoogleChrome and it allows access). 
3. Excel doesn't seem stable, as locked up a few times in the last hour.

Once again Microsoft is not fully testing the updates it pushes, then waits for feedback from the users Microsoft tortures. I expect there will be another update in the future to correct the update just completed.

3:00pm edit: I worked most of the day (using Email, Excel, and Google Chrome) and have seen all of the replies and suggestions.  A few minutes ago I restarted (re-booted) the PC and Microsoft EDGE now works! Hopefully everything else functions as well. FYI: Since the update problem I had in September with the much larger Windows 10 update, where I reverted Windows to the earlier version before  the update, and then received the corrected update in October (that actually worked) I have delayed Windows being updated automatically as long as the schedule allows me to (I wouldn't let it update for a year if I could).  I have learned over several years that a Windows update or a Virus protection software update are the main reasons problems occur. In the case of Windows 10 being so knew I think a lot of the software companies had to learn how to ensure their software was tested and retested for correct functionality, and this includes Microsoft testing between their software products (Windows10, EDGE, OFFICE) and then testing with other companies software. A significant task for those companies which I understand, but in most cases I would prefer to have my PC running then to have to go through the experience, the trial and error, the clicking here then there, they provide when these companies do updates (not to mention the time lost). My guess is the updates that were installed 3:00am this morning, rebooted the computer, and then one of those other updates listed in the subject box, loaded and needed another re-boot which is maybe why EDGE works after the 3:00pm restart. Thank you Microsoft for another worthy experience!

 

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Last updated April 23, 2019 Views 6,935 Applies to:

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Please provide more information so that the cause of your problem may be diagnosed.

 

Please restart your computer and allow 20 minutes for the system to run before uploading information required to help me investigate your problem. When examining Event Viewer log files many, not all, problems show in the period immediately after the computer has been booted.

 

Please provide a copy of your System Information file. To access your System Information file select the keyboard shortcut Win+R, type msinfo32 and click OK . Place the cursor on System Summary. Select File, Export and give the file a name noting where it is located. Click Save. Files in the txt file format are preferred.Do not place the cursor within the body of the report before exporting the file.The system creates a new System Information file each time system information is accessed. You need to allow a minute or two for the file to be fully populated before exporting a copy. Please upload the file to your OneDrive, share with everyone and post a link here. If the report is in a language other than English, please state the language.

 

Please upload to your OneDrive and share with everyone a copy of your System log file from your Event Viewer and post a link here. Please remove any earlier copies of the logs from your OneDrive.

 

To access the System log select the keyboard shortcut Win+R, type eventvwr.msc and press the ENTER key. From the list in the left side of the window select Windows Logs and System. Place the cursor on System, select Action from the Menu and Save All Events as (the default evtx file type) and give the file a name. Do not provide filtered files. Do not place the cursor in the list of reports before selecting Action from the menu. Do not clear logs whilst you have a continuing problem.

 

For help with OneDrive see paragraph 9.3:

http://www.gerryscomputertips.co.uk/MicrosoftCommunity1.htm

Gerry
Stourport-on-Severn, Worcestershire, England
Enquire Plan Execute

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This update deleted my whole taskbar and start menu config, now I have to add again all my 30 apps shortcuts to the start menu.

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This update occurred last night.  When I got to work this morning my second monitor had no display.  So I rebooted, the splash screen showed up on my second monitor (Screen#1), then it moved over to Screen #2.  When I logged in everything appeared on Screen#2.  Screen#1 says no signal.  I checked all the connections, foolishly because the Windows splash screen showed up on that monitor meaning it is connected.  

Any idea on how to fix this....I have tried everything

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When I woke up this morning Sunday 9-25-2016 6:00am my Windows 10 Pro PC was updating and at 93%....It indicates not to turn off the PC...Microsoft Support...opened a Case number 1356511532...I will turn off (automatic) updates when I can access my PC. [SOURCE]

@ICDEDBDEYES only =>

1. Assuming it's the same computer as in your 25 Sept-16 post cited in the quote above, when did you turn on automatic updates again?

2. Why wasn't KB3214628 installed weeks ago?

3. Were you running Win10 1607 on 25 Sept-16 and if not, when (approx. date) was Win10 Anniversary Update installed? Was it offered & installed via Windows Update or did you install it manually?

--
~Robear Dyer (PA Bear)
Microsoft MVP (Windows Client) since October 2002

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Brianmcd1, I had a very similar problem with the Windows updated in December. The description of the update says it "fixed" some issues with dual monitors, but in reality it messed up my dual monitors: one of them will say "no signal" after the computer resumes from sleep. I need to disconnect the monitor and plug in again.

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I edited my original message which will probably provide most of the answers to your questions.

It is the same PC, and because of the experience in September I delayed further updates for as long as Microsoft would allow me.

I have been using Windows 10 Pro 32-64bit (mostly 64bit since March 2016 when I assembled this PC. I am not certain what version was running in September. I just looked back at the Settings-Update-Update history and it only shows the updates in 2017  (the three I noted in the original subject box). The Win 10 Anniversary update was updated in Oct, automatically..... After the September problem, I delayed updates (or so I thought) then a couple of weeks later (in October) the Anniversary update loaded...... and actually worked. So then I found out I had to do another step to make the actual schedule Update delay occur. Which I have now forgotten what it was, however I remember Enterprise users could delay updates for a year, which I was envious of.

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[revised & posted below]

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~Robear Dyer (PA Bear)
Microsoft MVP (Windows Client) since October 2002

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Please don't edit a post of yours after someone's replied to it or to a later post in the thread. Thank you.

1. Yes, same computer [no answer as to when "automatic updates" was turn on again.

2. I'd delayed further updates for as long as Microsoft would allow me.

3. Win10 1607 offered & install via Windows Update at some point in October 2016.

Answer-by-number:

1. When (approx. date) did turn on "automatic updates" again?

2. Are you running Win10 (64-bit) Home, Pro, or Enterprise?

3a. What Windows 10 Version & OS Build is currently installed?

  • Press & hold the Windows Key and press the R key. In the RUN dialog, type WINVER and press the Enter key.4.

3b. Is KB3199986 listed in your Update History (not Installed Updates) and if so, when (exact date) was it installed?

4. When (approx. date) did you build the computer?

5. Did you do a clean install of Win10 or did you upgrade a Win7 computer or a Win8.1 computer [<=PICK ONE!] to Win10?

6. Has a Norton application or a McAfee application EVER been installed on the computer since you built it?

7. Have you ever run the Norton Removal Tool and/or the McAfee Consumer Products Removal Tool?

8. Is Adobe Flash Player version 24.0.0.194 (or higher) installed? TEST HERE USING INTERNET EXPLORER OR EDGE ONLY! => http://www.adobe.com/software/flash/about/ 

9. Is Firefox version 50.1.0 (or higher) and/or Google Chrome version 55.0.2883.87 (or higher) or any other alternate browser installed?

10. Are you in the habit of using "Registry cleaners" (e.g., CCleaner's Registry Cleaner component; Registry Mechanic; System Mechanic; RegCure; RegClean Pro; Advanced SystemCare; Total System Care; Advanced System Optimizer; Comodo System Cleaner; Glary Utilities; Registry Booster; McAfee QuickClean; AVG Quick CleanAVG PC TuneUp; Norton Registry Cleaner; Norton PC Tuneup; PCTools Optimiser; SpeedUpMyPC; FixMyPC; PC Doctor; TuneUp Utilities; WinMaximizer; WinSweeper; Wise Care 365; Wise Cleaner; etc.)

--
~Robear Dyer (PA Bear)
Microsoft MVP (Windows Client) since October 2002

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This is the third batch of Win10 updates that has broken a SAGE PDF Converter for electronic delivery. I cant seem to pinpoint what is causing it. But whenever one of my client computers is forced windows updates on their windows 10 machine they can no longer send electronically through paperless office in SAGE100. 

The fix is to uninstall the SAGE PDF Converter and then reinstall it on the affected PC using an admins credentials. You have to uninstall and reinstall using the pl_advancedoptions_ui menu.

Does anyone know what specifically is causing this to happen?

Luckily I only have 6 users with windows 10 machines, but uninstalling and reinstalling the PDF Converter every-time Microsoft pushes out an update is getting really old.

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My computer has updated today with KB 3211320 and now I can't access the internet at all. Tried Edge Chrome and Firefox and nothing works. Right click uninstall is disabled on this update so thank you Microsoft. I've tried clearing history cache and restarting a number of times. Any suggestions that aren't too technical please?

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