Windows update error

Hi! I use a HP ENVY 15-AE131TX laptop. Here are the windows specifications:

Edition: Windows 10 Pro

Version: 1703

OS Build:15063.540

I receieved a windows update error. Here is the error:

HP Development Company, L.P. - System - 5/26/2017 12:00:00 AM - 6.0.21.1 - Error 0x800f0247

Can anyone help me in this regard?

Regards.

 

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Last updated August 21, 2019 Views 4,133 Applies to:
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lacrumb

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Looks like an automatic windows update, attempting to push something it can't.

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Anindya,

Yes, the others are correct.  Many of us are discovering that Windows updates can contain incorrect hardware updates.

You should only trust the hardware maker, in your case HP, so go to their website and download the latest drivers & BIOS updates** for your model.

[** the BIOS also affects how your hardware behaves so BIOS updates are always worth checking]

You can turn off all hardware updates in System, Advanced, Hardware, Device Installation Settings, No, Save changes.  But this is a blunt tool - you cannot pick & choose, it is all or nothing.  Since I only trust Dell & my other hardware makers to issue updated drivers, I am happy to turn this off to avoid getting my hardware messed up.

If you do disable hardware updates then you will have to remember to go back to the hardware maker's website every so often to check for updates there.

The same problem was reported in Windows update • HP Development Company, L.P. - System - 5/26/2017 12:00:00 AM - 6.0.21.1 - Error 0x800f0247

Denis

Try*3 - a user
Dell Inspirons 7779, 1545, 9300; Windows 10 Home x64 & Pro x86; Office Pro 2007; HP DJ2540; HTC UPlay [Android 6.0], MyPhoneExplorer

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