Windows 10 update - No WIFI!

After the latest Windows 10 update, I am no longer able to connect to my home router.  I have an HP laptop and have tried every fix suggested by Microsoft, as well as others.  Nothing is working!!!  I would like to know what GENIUS came up with this update without noticing a MAJOR issue.  They need to be fired for inadequacy.

I have wireless connections on other devices, so the problem is the faulty update.

Please correct it, publish the update, and email YOUR customers!

Enough with the bandages.  We need a cure!

 

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Last updated October 17, 2019 Views 18,249 Applies to:

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Hi,

Thank you for being part of Microsoft Community.

What all troubleshooting steps have you performed?

Clear the DNS resolver cache.

  1. Right click on start button and click on Command Prompt (Admin).

  2. Type ipconfig /flushdns and then press Enter.

Reference: Refer to the following Microsoft article on Fix network connection issues.

http://windows.microsoft.com/en-us/windows-10/fix-network-connection-issues

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

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My wifi is dead again after the latest update Cumulative Update for Windows 10 Version 1511 for x64-based Systems (KB3135173) I uninstalled the update, reinstalled my wifi adapter drivers and all was well for an hour and then because the stupid muppets who make windows 10 decided that they must have complete control over every computer running windows the flipping update reinstalled itself (on my metered connection) and now no wifi again!!

Completely sick of windows 10 and even more sick of the standard cut and paste microsoft 'support' replies on this forum - do you need any qualifications at all to work for microsoft?

Windows 10 is a joke!

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Hi,

Thank you for the update. 

I suggest you to run network adapter troubleshooter and check if it helps.

Network Troubleshooter.

1. Type Troubleshooting on the search bar and click Troubleshooting under Settings.

2. Now type Network adapter in the search option.

3. Click on Network adapter to run the troubleshooter.

If the issue still persists, I suggest you to follow the below steps and check if it helps.

Step 1: Check the following services are enabled.

1. Press Windows Key + R.

2. Type "services.msc" in the box. Check if these services are enabled:

- TCP/IP NetBIOS Helper service

- Wireless lan

- DHCP

- DNS Client

- Function Discovery Resource Publication

- SSDP Discovery - UPnP Device Host

To start the service and set it to automatic, follow these steps:

1. Right-click each of the services listed above and click on Properties.

2. Click the General tab, and then, next to Startup type, select Automatic.

3. Click Apply, and then click Start.

Hope the information helps. Let us know if you need further assistance. We will be happy to help.

Thank you.

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Thank you for your detailed answer. The problem was the network driver that had to be activated.

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Hi,

Thank you for keeping us updated.

We hope the issue has been resolved. Let us know the status of the issue.

We will be glad to assist you. 

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Unfortunately, none of the suggestions have worked.  Not.  One. Thing. and I've tried them ALL!  I even rolled back to Windows 8.1.  The network adapter is completely damaged.  I deleted it.  Reinstalled it.  Brought a separate adapter.  Nothing.

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Thank you for the reply.

We appreciate your efforts in trying to resolve the issue. Let me assist you further.

As a work around, we suggest you to install the latest drivers for the network adapters from the manufacturer website and check for the issue.

Do get back to us. 

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I have sort of the same issue. once the kb3135173 update is installed, the laptop doesn't find the realtek Wi-Fi adapter. now, funny thing is that, first time when this has happened, after uninstalling the update, my Wi-Fi adapter came to life, however now, the 2nd time, it didn't work out. any ideas how can I have this sorted?... pretty please? 

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Hi,

This issue may cause due to incompatible network adaptor drivers. Kindly follow the below given methods:

Method 1:

I suggest you to run Network adaptor troubleshooter and check if it works:

  1. Click on Start and enter troubleshooting in the search box.
  2. Tap or click Troubleshooting.
  3. Tap or click Network and Internet, tap or click Network Adapter, and follow the instructions on your screen.

Method 2:

Reinstall the Network driver in compatibility mode

 Though you have installed network driver numerous times and it didn’t helped. The issue could have occurred due to the drivers installed not being compatible with Windows 10.

 In order to use the drivers which are designed or developed for a different Operating System, we need to install them in compatibility mode.  Please follow the steps below to uninstall the network driver: 

  • Press Windows Key + R.
  • Type devmgmt.msc and hit Enter.
  • Right click on the Network adaptor and select Uninstall.

 To install the drivers in compatibility mode, follow the steps below: 

  • Right click on the setup file of the driver and select Properties.
  • Select Compatibility Tab.
  • Place a check mark next to Run this program in Compatibility mode and select the operating system accordingly from the drop down list
  • Click OK and run the setup.

Hope this information helps. Post back with updated issue details for further help.

Thank you.

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My problem is, that after the update yesterday, my pc can't even find the wifi adapter in device manager.

Viewing my network properties, I found this:

Name:     Wi-Fi

Description:     Qualcomm Atheros AR5BWB222 wireless network adapter

MAC:     (I just left this out. Is it important?)

Status:     Not present

Max xmisn unit:     0

Connectivity:     Disconnected

The only other adapter running seems to be the Realtek PCIe GBE Family Controller.

Seems, because device manager reports it working correctly, but network properties show it as Status: Not operational.

So please, no more network troubleshooting, resulting in loose cable suggestions.

No fiddling with drivers in device manager, for a device that doesn't show.

I need a solution. WE do.

If you need further info on the machine, just ask.

Just my luck that this machine wasn't attempting update before today, because I will be postponing!

T. Gulstad

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