Unable to upgrade windows 10 update. Incompatible app

Windows says it cannot uninstall app, but won't show me what app is failing.

Hi,

To troubleshoot your concern about Windows 10 update error, you can follow the steps provided on this link posted by Andre Da Costa on May 15, 2015.

Let us know how it goes.

Regards.

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MaryJoy,

thank you for taking the time to reply, but this issue is not related to upgrading to windows 10. I have windows 10 professional installed and the latest update to that will not install due to an incompatible program. Normally windows 10 id's that program and asks for you to uninstall it. In this case, and as the image shows, no program or description to that program is shown.

The image also shows that the OS that i am using is Windows 10 too.

Thanks again

Craig.

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more info here:

http://answers.microsoft.com/en-us/windows/forum/windows_10-update/error-some-apps-need-to-be-uninstalled-youll-need/8410b0dd-172b-4ee4-a14b-51580cf27877

"Join the glorious evolution."

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Last updated June 12, 2020 Views 2,494 Applies to: