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RE: error code: (0x80073712) windows 10

Hello I tried this and I'm getting a "could not perform the requested action" in my windows 10. Is Microsoft aware of this problem and have a automated fix or patch on their end? I don't want to mess up my OS since everything is working just the way I like it so far!



Microsoft Windows [Version 10.0.14393]
(c) 2016 Microsoft Corporation. All rights reserved.
C:\Windows\system32>sfc /scannow
Beginning system scan.  This process will take some time.

Windows Resource Protection could not perform the requested operation.
C:\Windows\system32>



Answer-by-number:

1. Did the computer come with Win10 preinstalled, did you do a clean install of Win10, or did you upgrade a Win7 computer or a Win8.1 computer [<=PICK ONE!] to Win10?

2. Who manufactured the computer (e.g., Dell; HP; Acer; Lenovo; ASUS)?

3. Has a Norton application or a McAfee application EVER been installed on the computer since you bought it?

4. Have you ever run the Norton Removal Tool and/or the McAfee Consumer Products Removal Tool?

5. What OS Build of Windows 10 Version 1607 is currently installed (e.g., OS Build 14393.693)?

  • Press & hold the Windows Key and press the R key. In the RUN dialog, type WINVER and press the Enter key.
--
~Robear Dyer (PA Bear)
Microsoft MVP (Windows Client) since October 2002

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Was upgraded from Windows 7, clean install after I wiped the drive. This is my current build..

And this is my update history.

And even tried the stand alone installers.

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Two (2) down, three (3) four (4) to go...

NEW! => 6. When (exact date, preferably) did you do the clean install of Win10 and how did you do it?

No more screenshots, please, just answer the questions by number.

--
~Robear Dyer (PA Bear)
Microsoft MVP (Windows Client) since October 2002

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Installed back in January after I installed a new HDD and was an ISO DVD created off the Microsoft site.

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Three (3) down, three (3) to go...
--
~Robear Dyer (PA Bear)
Microsoft MVP (Windows Client) since October 2002

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Clean install on new HDD...

ISO created from Microsoft Downloadable Windows 10.

Created a Bootable DVD and installed from there.

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I can't help you.

You may obtain third-party, Microsoft-sponsored - but not necessarily free - support via the Answer Desk => http://answerdesk.microsoftstore.com

Good luck.


====================================================
DISCLAIMER: Posted AS IS with no guarantees. MS MVPs neither represent nor work for Microsoft.

--
~Robear Dyer (PA Bear)
Microsoft MVP (Windows Client) since October 2002

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Thanks for your consideration, it's seems it's a common problem but one that Microsoft hasn't really solved.

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 ...it's seems it's a common problem...       

You might think it's a common problem judging by forum posts but then you must remember that users do NOT post in forums to say they're NOT having problems (i.e., it's really not that common based on Microsoft's telemetry data).

 ...but one that Microsoft hasn't really solved.

Have you contacted the Answer Desk and if so, were they stumped, too, or...?

--
~Robear Dyer (PA Bear)
Microsoft MVP (Windows Client) since October 2002

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Last updated December 24, 2019 Views 816 Applies to: