Okay, so I found how to fix my usb ports after this infamous update KB4033637. After getting burned and loosing my usb port on 2 new laptops. I figured out how to fix it for my laptop. 

  • ports failed after update took place, right before this I downloaded Acrylic professional. (Stupid me I did not make a restore point)
  • After many hours and much heartbrake, I reinstalled win 10.
  • I reinstalled Acrylic expecting the worse, but everything worked fine.

My conclusion is that installing horrible update FIRST then the Acrylic app is the solution.  I tried and failed 2 times on 2 separate new laptops using the same exact order and got exactly the same failed usb results with the same messages on Device manager. On the third attempt I installed updates first, then Acrylic and all is fine. I am no software genius but I recognize patterns and correlations.


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Last updated May 24, 2018 Views 1,066 Applies to: