'A required network service has not started. Please check your error log for details.'.

Split from this thread.

Update took 30 minutes then became unresponsive when trying to logon to network.  Forced a restart and logged on locally.  When trying to logon to OES I get an error message saying 'A required network service has not started.  Please check your error log for details.'.

Another fine MeSs!

Hello,

We appreciate that you have provided us the error message. It will help us to assist you better with your concern. As an initial troubleshooting step, we suggest that you start your PC in Safe Mode. Here's how:

  1. Select the Start button in the lower-left corner of your screen, then select Settings .
  2. Select Update & security  > Recovery .
  3. Under Advanced startup, select Restart now.
  4. After your PC restarts to the Choose an option screen, select Troubleshoot > Advanced options > Startup Settings > Restart.
  5. After your PC restarts, you'll see a list of options. Select 4 or F4 to start your PC in Safe Mode.

Safe mode starts Windows in a basic state, using a limited set of files and drivers. It can help you troubleshoot problems on your PC.

Update us on how it goes so we can assist you further.

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Answer-by-number:

1. When (approx. date) did you purchase the computer?

2. Did the computer come with Win10 preinstalled, did you do a clean install of Win10, or did you upgrade a Win7 computer or a Win8.1 computer [<=PICK ONE!] to Win10?

3. Who manufactured the computer (e.g., Dell; HP; Acer; Lenovo; ASUS)?

4. Has a Norton application or a McAfee application EVER been installed on the computer since you bought it?

5. Have you ever run the Norton Removal Tool and/or the McAfee Consumer Products Removal Tool?

6. What Version & OS Build of Windows 10 is currently installed?

  • Press & hold the Windows Key and press the R key. In the RUN dialog, type WINVER and press the Enter key.
--
~Robear Dyer (PA Bear)
Microsoft MVP (Windows Client) since October 2002

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I re-installed the Novell/Micro-Focus OES client and network connection was fine.  Not sure as to the why or how that the update managed to corrupt the original installed client.

Further issues with corrupted printer installs after update.

Upgrade was to up to date Windows 10 Pro.

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Okie-dokie...

Good luck on Tuesday, 13 Jun-17.

--
~Robear Dyer (PA Bear)
Microsoft MVP (Windows Client) since October 2002

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Last updated February 6, 2025 Views 4,894 Applies to: