Configuring Digital; Pen with windows 10

Hello,

I am using Lenovo Yoga 520 and the most updated version of preinstalled windows 10.

I have a digital pen which i have purchased from outside resources and I want to use this with my Yoga 520 since it is a touch screen model/2 in 1.

I am unable to configure the settings of the pen with the device.

Advise

[Moved from: Windows / Windows 10 / Windows Ink & touch]

 

Question Info


Last updated January 4, 2019 Views 111 Applies to:
Hi,

A digital pen, also known as a smart pen, is used to capture the handwriting of a user and converts it into a digital data.

We would like to know if you've encountered any error messages when trying to configure the settings of the pen. If yes, please send us a screenshot of the exact error message so we can isolate this issue.

Looking forward to your response.

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Hello Ronalene,

I have not yet encountered any problem but am stuck at the first stage only.

I am using a Lenovo Yoga 520 with genuine windows 10. This has a touch screen and is in the family of 2 in 1 category.

This does not originally come with a Digital pen but i have a SPEN-HP-01 / Active Stylus.  The question is that if i can use this Pen/Active Stylus on this Lenovo 520 and if yes, then how do i start using it. 

Do i need to download and install a 3rd party software to configure the pen on this machine?

In case this pen cannot work, then is there any pen that i can purchase that will work with the model yoga 520?

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Before you start using your device and your digital pen, you need to check if they are compatible.

For better assistance, we suggest contacting the manufacturer of your PC. You may also need to ask them if you need any third-party software installed on your device.

Let us know if you need anything else. We're here to help.

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