I am unable to set my user account picture. I get the following error below.
I have tried all of the options in all of the other threads on this issue (sfc, dimc, new account) and nothing works. How can I change this blasted picture?
I am unable to set my user account picture. I get the following error below.
I have tried all of the options in all of the other threads on this issue (sfc, dimc, new account) and nothing works. How can I change this blasted picture?
* Please try a lower page number.
* Please enter only numbers.
5. Manipulate your desired image for user account picture in the same format and same size and replace the default ones.
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Hello,
We appreciate your time and effort for getting back to us.
Try the following suggestions and check if it helps:
I would suggest you to run Microsoft account troubleshooter and check.
The Microsoft Account Troubleshooter scans your system for issues and repairs problems that are found in relation to your Microsoft Account.
The following issues are checked by the Microsoft Account Troubleshooter program:
•Corrupt Microsoft Account settings
•Can’t connect to the sync service
•Problems with Microsoft account Policy
•Microsoft Account required
•Connection issues due to proxy or certificate issues
•Check for roaming GPO enabled status
•Problem with system registration
•Signed in with a guest account, or Roaming User Profiles enabled
•You are not connected to the Internet
•Proxy Settings
•You have reached your daily sync quote
•Sync your settings is turned off
•Check system not activated.
Refer to the following link to run the troubleshooter:
Microsoft Account Troubleshooter
If the issue persists, try check if the same issue occurs in safe mode:
Safe mode is a troubleshooting option for Windows that starts your computer in a limited state. Only the basic files and drivers necessary to run Windows are started. The word Safe Mode appears in the corners of your monitor to identify which monitors mode you are using.
To use a Safe Boot option, follow these steps:
Once you are in safe mode try to set user account picture and check.
Once you completed the steps above follow the below steps on how to go back to normal mode:
Let us know the status of the issue. For further assistance feel free to post your queries in Microsoft forums. We will be glad to assist you.
Thank you.
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Hi,
Thank you for the update.
I suggest you to refer the below link answered by Kapil Arya and see if it helps.
If the issues still persists, I would suggest you to create a new user account and verify the result.
http://windows.microsoft.com/en-in/windows/create-user-account#create-user-account=windows-8
Note: The above article applies to Windows 10 as well.
Keep posted on the status of the issue and we'll be glad to assist you further.
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Hi,
Thanks for the update.
I suggest you to check if windows is activated or not .
Go to settings.
Navigate to Update and security.
Click on Activation, and check if windows is activated.
Please share the results,
Regards,
Anusha
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I have read this entire thread and I find it ridiculous. Why can't someone with administrator rights just go in through a user interface and change any user photo? In previous versions you could. I can't find any interface that allows it.
Crazy!
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This can be an issue with the size of the picture, let's try this for diagnostic purpose.
Step 1: Enable hidden files and folder
Step 2: Check the picture size.
Let us know if you need further assistance. We will be glad to help you further.
_______________
Thanks & Regards,
Isha Soni
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