Windows 10: Start menu text missing

As you can can see when opening the start menu sometimes the text labels are missing.

Sometime hovering over the label will make the label appear.

Any thoughts?

Original Title: Start menu text missing

 

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Last updated July 15, 2019 Views 24,139 Applies to:

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Hello,
 
Welcome to Microsoft Community and Thank you for posting your query.
 
Sorry for the inconvenience caused with Windows 10, I will certainly assist you with this issue.
 
This issue might occur if the windows files or user account is corrupted.
 
Please answer the below questions to assist you better.
 
1. Did you make any changes to the computer prior to this issue?
2. Are you facing this issue in local account or Microsoft account?

You may follow the below methods and check if it helps.
 
Method 1: I suggest you to perform System File Checker (sfc) scan.
 
System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files.
 
To perform SFC Scan, refer to the below link:
https://support.microsoft.com/en-us/kb/929833

Note: Steps mentioned for Windows 8/8.1, will work fine with Windows 10.
 
If it doesn’t solve the issue, Let us try to run the Deployment Image Servicing and Management command (DISM).

It detects incorrect manifests, cabinets or registry data, it may replace the incorrect data with corrected version available.
 
1. Press Windows key + X.
2. Click command prompt (Run as administrator).

3. In the Administrator: Command Prompt window, type the following commands. Press Enter key after each command:
DISM.exe /Online /Cleanup-image /Scanhealth   
DISM.exe /Online /Cleanup-image /Restorehealth
To close the Administrator: Command prompt window, type Exit, and then press Enter.
 

Method 2: If the issue still persists, I suggest you to boot the Desktop system in Clean Boot and check if the problem exists.

This helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows. It starts Windows by using a minimal set of drivers and startup programs.

How to perform a Clean Boot in Windows:
http://support.microsoft.com/kb/929135
(The above link also applies to Windows 10).
 
Note: After troubleshooting, refer to this section "How to reset the computer to start normally after clean boot troubleshooting" in the above link.
 
Updates are additions to software that can help prevent or fix problems, improve how your computer works, or enhance your computing experience.
 
I would recommend you to check for latest Windows Updates. Go to Settings > Update & Security > Windows Update > Check for Updates. If you have any pending updates remaining to install, kindly install them and check if it helps.
 
Hope the information helps. Do reply if you need further assistance, we will be happy to help you.
 
Thank you.

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Turns out the issue was caused by an outdated video card installed in the computer.

Removing said card and hooking monitor up to onboard video seem to have fix display issues.

Thanks you for your replies,

Cal

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Hello,
 
Thanks for the update.
Glad to know the issue is resolved.
In case you face any other issues with Windows in future, feel free to contact us we will be happy to assist you.
 
Thank you.

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Hello,

I'm having this problem and tried everything you mentioned here but it's still doing it. It started after I upgraded to the 2016 Windows anniversary update.

Here is a screenshot of my start menu. Also, all the System tray items (available wifi, battery, sound volume) have the same treatment: No words.

Ray French

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I also started having this issue AFTER I upgraded to the Anniversary issue.  After I do the DISM it works until the next reboot.  Microsoft needs to address this, please.

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Here is a workaound that is working for me.  I start the windows explorer then I start the task manager and restart the windows explorer by right-clicking on windows explorer while in the task manager, it rebuilds everything and I get all of the labels back.  

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Here is a workaound that is working for me.  I start the windows explorer then I start the task manager and restart the windows explorer by right-clicking on windows explorer while in the task manager, it rebuilds everything and I get all of the labels back.  

That works for me sometimes but it is not consistent, very annoying !

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Do you guys have the newest drivers installed for your GPU?  And what kind of GPU?

My first thought was "video driver issue", and then someone earlier mentioned switching GPUs fixed it.

All my main systems have Nvidia GPUs (running the latest drivers from Nvidia.com), and several secondary systems use Intel GPUs (Haswell or newer, running whatever Windows Update installs for it), and I haven't seen anything like this with AE, for what it's worth.  

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I thought that as well. My computer with the issue is a Samsung tablet and I have the latest driver from Samsung. I've uninstalled and reinstalled the video driver and am still getting the same result.
Ray French

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It's probably an Intel GPU, right?  Can you uninstall Samsung's driver and try Windows Update's, or straight from Intel?  I'd guess they've got an old driver on there.

I think all my systems with Intel GPUs are either Haswell or my newest is a Skylake, and they all work fine, but are all running whatever Windows Update pulls down for them.  (Versus my Nvidia GPUs where I grab the newest drivers from Nvidia.com...they're working fine too I mean, but I don't use Windows Update for them.)

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