Windows 10 start button not working

Hello, I am using a windows 10 preview build, the most recent one. Just last night the start menu stopped working, it doesn't work on the keyboard either. If I click it, a loading sign will appear for half a second but It won't do anything. Cortana seems to work fine. My antivirus is AVG. I really like a lot of the features of Windows 10 and that's why I would like to buy a license, however the bugs are a problem. Hope a fix is found for this :)
 

Question Info


Last updated August 22, 2019 Views 463,869 Applies to:

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.

Hi Rom,

Thank you for posting on Microsoft Communities.

I will be glad to help you with the issue you have with the computer. I understand the frustration when things don't work the way it should.

Please follow the below methods to troubleshoot on the issue:

 

Method 1: Perform a sfc scan on the computer to check if there are any corruptions on the computer. Please follow the below link to perform a sfc scan on the computer.

https://support.microsoft.com/en-us/kb/929833

 

Method 2: Try to perform a DISM commands on the computer. Please follow the below link to know how to perform DISM in Windows.

https://support.microsoft.com/en-us/kb/947821

This issue can be fixed by Windows Updates. Please refer to the suggestions by Sharath Srinivasa replied on January 23, 2015 in the link given below.

http://answers.microsoft.com/en-us/insider/forum/insider_wintp-insider_search/start-menu-doesnt-appear/a7c56613-277c-4993-bb74-08650dce7b21

Hope this information is helpful. Feel free to get back to us for any further assistance.

Rakesh C N

Microsoft Community.

39 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

1. Launch Task manager

   Press the [Ctrl] + [Alt] + [Del] keys on the keyboard at the same time, or right click the Taskbar, and select Task manager.

2. Run a new Windows task

  When the Task manager window opens, click the More details option to expand it, then select Run new task from the File menu.

3. Run Windows PowerShell

   When the Run new task dialog box opens, type powershell, tick the box for Create this task with administrative privileges and click OK.

4. Run the System File Checker

       Type sfc /scannow into the window and press the [Return] key. The scan may take some time and will end with one of three results. Windows did not find any integrity violations and Windows Resource Protection found corrupt files and repaired them mean there are now no corrupt files, but Windows Resource Protection found corrupt files but was unable to fix some (or all) of them indicates a problem.

    In this latter case, type (or copy and paste) DISM /Online /Cleanup-Image /RestoreHealth into the PowerShell window and press the [Return] key. This will download files from Windows Update to replace the corrupt ones and, again, this may take some time.

  

166 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

As a way out of this problem you can also try my advice: press Ctrl+Alt+Del, then select Sign Out to log out, and enter the OS anew. In some cases, it can solve your problem.

205 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

A treatment for the symptom would be to restart Windows Explorer every time this happens. This may allow you to use the Windows button until the next time that it freezes up. 

-open task manager (alt-ctrl-del or right click on taskbar and choose it)

-find and select "Windows Explorer"

-click Restart button on bottom right

396 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

What does the OS anew mean?

12 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

It means log out and log back in...will restart Windows services.

I honestly don't know how this is still a problem that Microsoft hasn't fixed in Falls Creator edition. Seems like a flaw in pretty basic functionality. 

27 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I meant just log in (anew = again).

17 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Showing error 88

6 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I'm shocked... a YouTube comment fixed this problem with me. I narrowed it down to some conflict between (I believe) Dropbox and the Windows 10 Task Host Manager.

Followed this Dropbox thread here: https://www.dropboxforum.com/t5/Installation-and-desktop-app/Stuck-on-quot-starting-quot/td-p/88494/page/5

To this YouTube video: https://www.youtube.com/watch?v=ILni3TO6ITc

And the first comment says this:

After hours of searching and trying, Finally I GOT IT I found a solution that fixed the issue for me and I think it should work for you and all who suffer from the problem. It is very easy. Just by these steps : 1- Right click on start menu and click on Run. "For those who the start menu does not respond with right click, right click on taskbar - click on Task Manager - from File menu on the left upper corner select Run new task". 2-White the command regedit and click Enter. 3- Go to path [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WpnUserService]. 4-Double click on Start from the right side. 5-Change the value data to 4 then OK. 6-Reboot. That's it. Or just download the attached registry file and run it. https://drive.google.com/open?id=1AZJPia-kpxz_t2DrBKYY6xwMs5D-f9Ft

I hope it works for all until Microsoft fix it by an update.

All credit to Ayman Askar

Someone else responded in the comments below and said this:

onegp I just talked to Microsoft. The 0 is "default" for the Windows Push Notification service (wpnservice) to push notifications from some corresponding WNS server. I guess that depends on your location. Changing it to 1 makes Windows get it's notification from iCloud servers, 2, 3, 4,...x, I don't know and neither did the tech I talked to. For that you get to have access to registry service codes. So either this guy works for Microsoft or just guessed the code because Microsoft had no answer as to why entering 4 worked. If you type in the registry key directly into the search engine bar, you will get results for that service but not the codes and how they repetitively affect the system. I hope this helps.

No idea why this widely reported issue isn't fixed yet with a proper Windows Update. Seems pretty easy to recreate.

Hope this helps!

169 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Ok I found another way to fix Windows 10 Start Menu / Search problems

although this process fixes the issue of some results not showing up when searching, it might help with other issues as well.

So If restarting computer and Cortana (By right clicking Cortana process in task manager and ending task) don't fix the problem.

Run CMD (Command Prompt) AS an Administrator and paste the following lines,

CD /d "%LOCALAPPDATA%\Packages\Microsoft.Windows.Cortana_cw5n1h2txyewy"
Taskkill /F /IM SearchUI.exe
RD /S /Q Settings

Doing so will force Cortana to rebuild the settings and get rid of its unexpected behavior..

34 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.