Question

Q: Windows 10 Edge on Desktop does not start This thread is locked from future replies

When I logged to my Desktop windows 10, the screen went black.  I rebooted twice.  Then I cannot launch Edge when I finally logged.  Edge icon is on my startup menu and on my taskbar but when clicked nothing happens. I rebooted twice more to see if that fixed it but it does not work. I am using Google Chrome instead.


Hello,

Thank you for your interest in Windows 10 and keeping us updated on the issue.

I would suggest you to try the following methods and check.

Method 1: Start the computer in Safe Mode while connecting the Ethernet cable and check if it disconnects. If it does not disconnect, place the computer in clean boot state and check.

Step 1: Start the computer in Safe Mode

Safe mode is a troubleshooting option for Windows that starts your computer in a limited state. Only the basic files and drivers necessary to run Windows are started. The words Safe Mode appear in the corners of your monitor to identify which Windows mode you're using.

a. When you hit the power button in Windows 10, hold down the Shift key when clicking the Restart button.

b. The next screen will present you with three options. Click Troubleshoot.

c. Next, hit Advanced options followed by Windows Startup Settings from the next screen.

d. Your PC will now be rebooted to enable the advanced parameters, which include Safe Mode as well.

Step 2:  Perform Clean boot to avoid any third party software conflict.

To help troubleshoot error messages and other issues, you can start Windows by using a minimal set of drivers and startup programs. This kind of startup is known as a "clean boot." A clean boot helps eliminate software conflicts.

Placing your system in Clean Boot state helps in identifying if any third party applications or startup items are causing the issue. You need to follow the steps from the article mentioned below to perform a Clean Boot.

How to perform a clean boot in Windows        

Note: Refer "How to reset the computer to start normally after clean boot troubleshooting" to reset the computer to start as normal after troubleshooting. 

Method 2: Run the System File Checker tool

System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files.

Press Windows key + X and click Command Prompt (Admin)

Type the following command and press Enter

sfc /scannow

Note: Do not close this Command Prompt window until the verification is 100% complete. The scan results will be shown after this process is finished.

Hope this information is helpful. Please feel free to reply in case you face any other issues with Windows in future.

Regards,

Niranjan Manjhi

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Every time I click on Edge, it does not start but I get the following record in Microsoft-Windows-TWinUI/Operational log

Log Name:      Microsoft-Windows-TWinUI/Operational
Source:        Microsoft-Windows-Immersive-Shell
Date:          8/26/2015 10:22:44 PM
Event ID:      5950
Task Category: (5950)
Level:         Information
Keywords:      
User:          DESKTOP\Phillip
Computer:      Desktop
Description:
The app Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI was activated for the Windows.Launch contract successfully.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-Immersive-Shell" Guid="{315A8872-923E-4EA2-9889-33CD4754BF64}" />
    <EventID>5950</EventID>
    <Version>0</Version>
    <Level>4</Level>
    <Task>5950</Task>
    <Opcode>0</Opcode>
    <Keywords>0x4000000000000000</Keywords>
    <TimeCreated SystemTime="2015-08-27T05:22:44.963125300Z" />
    <EventRecordID>2136</EventRecordID>
    <Correlation />
    <Execution ProcessID="5484" ThreadID="3988" />
    <Channel>Microsoft-Windows-TWinUI/Operational</Channel>
    <Computer>Desktop</Computer>
    <Security UserID="S-1-5-21-3946318467-1162615751-1171577231-1001" />
  </System>
  <EventData>
    <Data Name="AppId">Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI</Data>
    <Data Name="ContractId">Windows.Launch</Data>
  </EventData>
</Event>

The log record from the last time Edge ran was this:

Log Name:      Microsoft-Windows-TWinUI/Operational
Source:        Microsoft-Windows-Immersive-Shell
Date:          8/26/2015 6:09:08 PM
Event ID:      5961
Task Category: (5961)
Level:         Error
Keywords:      
User:          DESKTOP\Phillip
Computer:      Desktop
Description:
Activation of the app Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI for the Windows.BackgroundTasks contract failed with error: The app didn't start..
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-Immersive-Shell" Guid="{315A8872-923E-4EA2-9889-33CD4754BF64}" />
    <EventID>5961</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>5961</Task>
    <Opcode>0</Opcode>
    <Keywords>0x4000000000000000</Keywords>
    <TimeCreated SystemTime="2015-08-27T01:09:08.505357400Z" />
    <EventRecordID>2106</EventRecordID>
    <Correlation />
    <Execution ProcessID="7256" ThreadID="8304" />
    <Channel>Microsoft-Windows-TWinUI/Operational</Channel>
    <Computer>Desktop</Computer>
    <Security UserID="S-1-5-21-3946318467-1162615751-1171577231-1001" />
  </System>
  <EventData>
    <Data Name="AppId">Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI</Data>
    <Data Name="ContractId">Windows.BackgroundTasks</Data>
    <Data Name="ErrorCode">-2144927141</Data>
  </EventData>
</Event>

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These steps did not work in making Edge work. Is there a way to re-install Edge?

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Mine was working then I installed an Adobe product for work use.  My wallpaper disappeared and Edge will not launch.  Have tried various suggestions but with no luck.  I really need at least IE for work connections.  Any other suggestions other than those posted?

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How I fixed Microsoft Edge on Windows 10

Problem: Microsoft Edge stopped working or working properly… How this happened is a mystery but it was un-usable. Internet Explorer 11 and Google Chrome were working but were struggling. So I thought it was Windows 10 or a disk problem… I performed a CHKDSK /R on HD and I also performed the “sfc /scannow” . Nothing was fixing the problem.

HOWEVER I was able to totally fix the problem so here is what I did !!!...
1. Went to Control Panel / Program Features / Turn Features On and Off…
2. Turned OFF: “Internet Explorer 11”
3. Restarted the system…
After restart
4. Went to Control Panel / Program Features / Turn Features On and Off…
5. Turned ON: “Internet Explorer 11”
6. Restarted system
7. PROBLEM TOTALLY WENT AWAY….
FROM:
Hank Freeman – Senior SQL Server DBA – Data and Solutions Arch. *** Email address is removed for privacy ***
Posted 1-Feb-2016
End.

Did this solve your problem?

Sorry this didn't help.


How I fixed Microsoft Edge on Windows 10

Problem: Microsoft Edge stopped working or working properly… How this happened is a mystery but it was un-usable. Internet Explorer 11 and Google Chrome were working but were struggling. So I thought it was Windows 10 or a disk problem… I performed a CHKDSK /R on HD and I also performed the “sfc /scannow” . Nothing was fixing the problem.

HOWEVER I was able to totally fix the problem so here is what I did !!!...
1. Went to Control Panel / Program Features / Turn Features On and Off…
2. Turned OFF: “Internet Explorer 11”
3. Restarted the system…
After restart
4. Went to Control Panel / Program Features / Turn Features On and Off…
5. Turned ON: “Internet Explorer 11”
6. Restarted system
7. PROBLEM TOTALLY WENT AWAY….

8. You may now have to Alter Windows 10 updates advanced options by selecting to defer MS updates. UNTIL  MS comes up with a  perm solution.

FROM:
Hank Freeman – Senior SQL Server DBA – Data and Solutions Arch. *** Email address is removed for privacy ***
Posted 1-Feb-2016
End.

Added Line Item #8 ... See above ..

FHankFreeman

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Views: 3,016 Last updated: April 23, 2018 Applies to: