Unable to drag icons on the Windows 10 start menu

Hi Drew,

Thank you for posting your query on Microsoft Communities.

This issue might have occurred due to corrupted system files.

I would suggest you to perform SFC scan.

System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files.

You can follow the steps in the following article:

http://answers.microsoft.com/en-us/windows/wiki/windows_other-system/system-file-check-sfc-scan-and-repair-system-files/bc609315-da1f-4775-812c-695b60477a93

Hope this information is useful. Do get back to us for any assistance regarding Windows 10.

Windows Resource Protection did not find any integrity violations.

Hi Drew,

Apologize for the delay in response.

Thank you for replying back with the status of this issue.

I suggest you to create a new user account to fix any user account corruption issue (if there is any) and see if that helps. Follow the steps in the link:

Create a user account

http://windows.microsoft.com/en-in/windows/create-user-account#create-user-account=windows-10

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.