Right Click on Start Menu not working in Windows 10

This was true with the previous build and the new November update. I have W10 installed on 2 computers and right clicking on the Start Menu on both machines doesn't work.

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Hi,


Thank you for posting your query in Microsoft Community.

We understand your concern and will certainly help you to get your query resolved.

The issue you are facing could be caused due to software conflicts on your computer.

I would suggest you to follow the below methods to fix the issue:

Method 1:

To diagnose whether this issue occurs in “Safe Mode”, let’s reboot the computer in safe mode and check if the issue appears there as well.

Safe mode is a diagnostic mode for Windows that starts your computer in a limited state. Only the basic files and drivers necessary to run Windows are started. This helps us in identifying whether the issue is due to some third party programs conflict. The word Safe mode appear in the concern of your monitor to identify which windows mode you are using.

Follow the steps given below and check if that helps.

1) Type settings in search and click on Settings.

2) Click Update and recovery, and then tap or click Recovery.

3) Under Advanced startup, tap or click Restart now.

4) Once your PC restarts, on the Choose an option screen, tap or click Troubleshoot.

5) If you don't see the Startup Settings option, tap or click advanced options.

6) Tap or click Startup Settings.

7) Tap or click Restart.

8) On the Startup Settings screen, choose the Safe Mode.

9) Sign in to your PC with a user account that has administrator rights.

Reference:

http://windows.microsoft.com/en-in/windows-10/change-startup-settings-in-windows-10#v1h=tab01

Method 2: Perform Clean Boot by referring the below link.


https://support.microsoft.com/en-us/kb/929135.

Note: After clean boot troubleshooting step, follow the section "How to reset the computer to start as usual after troubleshooting with clean boot" in the provided link to return your computer to Normal startup mode..


Hope it helps. Please reply us if you face any issues in future. We will be glad to help you.

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Thank you for the suggestion, but neither Safe Mode nor Clean Boot had any affect. Right-clicking on the Start Button still did not work.

I may have misstated my issue. Right-clicking on items within the Start Menu does work. Right-clicking on the Start Button does not.

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Hi,

Thank you for your reply.

I apologize for the inconvenience that you are experiencing.

- What happens when you right click on the Start menu?

- Do you get any error message?

- Does this happen only with Start menu?

 

I suggest you to follow the below steps and check if it helps:

Press Windows key + X and select Command prompt (Admin) then copy paste the below commands without quotes and hit Enter:

"PowerShell -ExecutionPolicy Unrestricted "

"$manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + '\AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest "

 

Help us with more information to assist you further.

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Right-clicking on the Start Button does nothing. No error messages. And yes, this happens only with the Start Button.

I followed your directions. Pressing Windows key + X does nothing. So I have the statements above under Windows PowerShell as an administrator and got the following message:

***************

Add-AppxPackage : Deployment failed with HRESULT: 0x80073CF6, Package could not be registered.
Merge Failure : error 0x80070003 : Cannot register the Microsoft.WindowsStore_2015.21.25.0_x64__8wekyb3d8bbwe packag
because there was a merge failure with the following file: C:\Program
Files\WindowsApps\Microsoft.WindowsStore_2015.21.25.0_neutral_split.scale-100_8wekyb3d8bbwe\resources.pri
NOTE: For additional information, look for [ActivityId] f1f5013a-1db5-0007-0f48-f5f1b51dd101 in the Event Log or use
the command line Get-AppxLog -ActivityID f1f5013a-1db5-0007-0f48-f5f1b51dd101
At line:1 char:94
+ ... fest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manife ...
+                 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : WriteError: (C:\Program File...ppxManifest.xml:String) [Add-AppxPackage], IOException
    + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand

***********

It had no affect on the non-response of right-clicking on the Start Button.

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Hi,

Thank you for your reply.

I suggest you to follow the steps given below and check if it helps:

1. Type Manage your Accounts in the search bar  

2. Click on Your Accounts.

3. Click on Sign in with a local account instead.

4. Enter the Microsoft password if prompted.

5. Follow the on screen instructions to configure Local account.

6. Restart your PC.

7. Follow the same steps and change to Sign in with a Microsoft account instead.

Hope the information helps, if you have any further queries, feel free to post. We are here to assist you.
Regards,

Guru Kiran

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This did nothing but waste my time.

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Hi,

Thanks for replying to us with the status of your issue.

We regret for the inconvenience caused and we appreciate you for trying the troubleshooting steps.

As per your query, I suggest you to try creating new user account and check if the issue persists.

Refer to the below link:

http://windows.microsoft.com/en-us/windows-10/getstarted-set-up-accounts

 

Hope it helps, reply to us with the status of your issue. We will be happy to assist you.

Did this solve your problem?

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Thank you for your suggestion but signing in with a local account has no affect. Right clicking on the START BUTTON does nothing. Again, this happens on 2 Windows 10 computers I have.

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I also have this same problem since the latest update yesterday 4/12/15. The problem is only on my (admin) account and I can identify no difference in custom settings between the two.

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Hi Rodger,

Thanks for sharing your concern on Microsoft Community.

To assist you better, please provide few details.

1) Have you tried Logging in to safe mode through your admin account to check if the issue persist?

2) What is the make and model of your computer?

If the issue persists in safe mode as well then try performing System refresh and check if it helps.

Refer to the below link:

http://windows.microsoft.com/en-us/windows-10/windows-10-recovery-options

Refer to the section: Reset your PC and then select Keep my files.

Hope it helps, reply to us with the status of your issue. We will be happy to assist you.

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Last updated August 5, 2020 Views 28,287 Applies to: