Missing Windows 10 Start Menu

RickBurkholder asked on

Desk top w/two accounts

Successfully upgraded from 8.1 to 10. Everything worked perfectly. Really like the OS. Last week one of the accounts was in use during an upgrade download. After restart, Start Menu icon is present on this account but non-functional as is notification icon. Everything is fine on the other account. Help!!!!

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Vijaya Kumari 1 replied on

Hi Rick,

Welcome to Microsoft Community. Your interest in Windows 10 is highly appreciated. 

I’m sorry to know that start menu missing in Windows 10. Sorry for the inconvenience caused. I will be happy to assist you.

I suggest you to follow the below methods and check if that helps.

Method 1: Run the System file check (SFC) Scan and Repair System Files -The sfc /scannow command (System File Check) scans the integrity of all protected operating system files and replaces incorrect, corrupted, changed, or damaged versions with the correct versions where possible.

Please refer the below article:

Method 2: Perform Clean Boot

This issue also might occur due to some third party programs causing the issue. Clean boot will eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows.

You may also troubleshoot or determine what conflict is causing the problem by performing a clean boot. Please refer the below article on “How to perform clean boot “

Note: Follow How to reset the computer to start as usual after troubleshooting with clean boot from article KB929135 to reset the computer to normal mode.

Please feel free to contact us, if you need any further help we would be glad to assist you.

Thank you

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RonaldHickey replied on
I had the same problem with the loss of functionality of the Start button and a critical error window forcing me to log out and back in.  I tried several of the "fixes" and have now lost Microsoft Edge and still no resolution.  I cannot find anywhere where I can reload Windows 10 to regain any programming erased by the fixes short of losing everything I spent many hours loading into the computer along with the registration keys and other stuff you are subjected to when starting clean.  Is there anyone from Microsoft that is remotely aware of this problem.  I tried to go back to Windows 8.1, but it says my time has expired, even though it was less than a month since I loaded windows 10.  I am frustrated, and ready to through this new computer into the junk pile and tell Dell and Microsoft they have a real dissatisfied customer.
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