Windows 10 stuck in Safe Mode, Can't log in with my correct password

Hi Brandin,

Thank you for posting in Community.

We understand your concern and we will provide the assistance required to help you resolve the issue.

As per the information that you have provided, I understand that you are stuck in Safe Mode and are unable to enter your password to you account.

I would like to inform that, you might be unable to enter your user name and password as you are stuck in Safe Mode. To revert to normal mode from safe, I suggest that you follow the steps below

1. Tab Win+R and in the dialog box enter msconfig.

2. Locate and select the Boot tab and uncheck Safe with the option that you have selected

3. Restart the computer and check.

If you are able to come out of Safe Mode, try entering your password and check if you are able to access your Desktop 

Hope this helps 

Hi Brandin,

Thank you for posting your response.

We apologize for the inconvenience caused.

I would like to inform that the reason why you are unable to access your desktop in Safe Mode may be because your logged into Safe Mode with minimal option instead of Safe Mode with Networking.  In the networking mode, you will be able to access the desktop when you enter your password as the drivers which enable you to connect to the internet will be enabled. Whereas in the normal safe mode, your password will not be accepted.

I would suggest that on the Lock Screen, press and hold the shift key and click on the Power Icon and select Restart.

Once the computer restarts, navigate to Troubleshoot> Advance Options> Startup Settings> Restart. This will restart the PC again, in the window that follows, click on the option that will let you access Safe Mode with Networking.Once here, re-enter the password and check.

Hope this helps

I am having the same issue where I am stuck in Safe Mode and everything that I try wants to have my Microsoft account password which I have changed 3 times in the past 3 hours.  It still tells me that it is not my correct password.  My computer is totally inoperative at this time.  I have hooked it to the internet via cable which has me on but the network but won't come out of safe mode.  I have had other issues with Windows 10 upgrade but have been living with it, but right now I am hating Microsoft.  Any assistance would be greatly appreciated.  There is no one to talk to because it always tells me to go online and nothing I have found has helped me totally.

Thanks.

Hi,

Thank you for getting back with a reply.

I suggest you to refer the link below and check if that helps:

When you can't sign in to your Microsoft account

http://windows.microsoft.com/en-us/windows/sign-in-cant

Keep us posted on Windows related queries and we will be happy to assist you further.

I have tried all the remedies that has been posted with going to the run command and typing this or that, but has soon as I do it wants the Admin password which doesn't work no matter what I put in. 

My Microsoft password has been changed a few times and it won't let me enter any password and I also had a PIN on the login but that doesn't work either.  I have tried to even just access my files through one of the other family members logins but can only see their stuff.  If I try to install or change anything it wants the Admin password which as stated above doesn't work.  We didn't have an Admin password, I left it blank mainly for this exact reason.  Now my PC is still in safe mode and we are unable to do anything. 

Is there a way to get some kind of bootable disk or like a new update or something on the PC in order to let me get around this.  I am not totally inadequate when it comes to working on the PC.  

This is very annoying and surely doesn't help Microsoft's reputation.  It sounds like this is a major problem and I haven't seen where anyone has had success using the ideas posted.

Please give me something that will assist with this or a way to just reinstall Windows 10.  I downloaded it so don't have a disk.

Thanks.

When I restart it goes directly to the request password. 

Changed password, doesn't work. 

Hi,

You might try booting your machine with Windows 10 installation media...

if you don't have Win 10 media, 8 would probably work...

At the Install screen, click on "REPAIR" on the lower left... Then Troubleshoot... Advanced..

Select Command Prompt and type in the following...

tl;dr: BEFORE something happens, make sure that you set a known LOCAL password (not just a PIN) for your computer. Win10 setup won't volunteer to make that happen: you need to go into Settings > Accounts > Sign-In Options and set (change) the password yourself. Then back it up somewhere safe, maybe even with a password reset disk if your computer still accepts such things. And if there is one in there already that nobdy knows and you can't change, don't do anything that might bollix startup!

I had the same problem with a cheap little Win 10 tablet. Troubleshooting a Windows Update caused some issues, and it ended up rebooting BY ITSELF (I didn't ask for it, and neither did the Original Poster) into Safe Mode. Which of course wanted a local password that I did not have, since the tablet was set up with a PIN and MS Account in the first place. Recovery consisted of:

• Download the correct flavor (32-bit in my case) Win10 to a USB stick using another computer (you have more than one, right?).
• Figure out how to boot from USB - not trivial for my tablet as it turned out (not just a simple BIOS setting, and even getting into the BIOS took some hacking - for AMI UEFI BIOS, try hitting ESC while it's starting). Eventually, after hacking around in the UEFI shell, I discovered that after rebooting twice with the USB stick plugged in, the BIOS recognized it and offered it as a boot option (otherwise, it was just the internal SSD or UEFI shell). Isn't it fun when there's no documentation and you have to go online (from another computer) and interpret the "hey try this" posts?
• Run the new Windows installation to the screen for for "Start this Installation", look for the "Repair This Computer" option, almost hidden in the bottom corner. Click on the Repair option.
• At this point, you get many other options. In my case, I had a recent Restore Point from before the update, and went back to that. You do have System Restore turned on, right?
• Took a while, but it's now unbricked.

Will need to spend some sysadmin time with the tablet now. Cleaning up stuff in general, and making sure that there's a KNOWN (and backed up) local password for the thing.

Oh, and BTW MS "answer" people: when the question is about logging in to Safe Mode (or even normal mode, really), an answer that involves pressing Windows+R and running MSCONFIG is a total FAIL. The Windows user interface is completely inaccessible at that point. Read the question, please, and provide something more on point.