Windows 10 asks for administrator password

Original title: Locked out of Windows 10, with a twist...

Hi, seen a bunch of folks locked out of their computer with Windows 10. (Asking for administrator password that they never set.) 

I'm experiencing the same problem, but with a twist... I disabled all my other user accounts and I activated the net user administrator account. (Was trying to move Win10 to a new SSD drive...)

After the reboot I now only see the administrator account and it's asking me for a password. (One that I never set...) 

Booting to safe mode with cmd prompt, it's asking me for the administrator password... Resetting Windows, it's asking me for the administrator password... 

Is there anyway to fix this?

Thank you. 

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Hi Iseman,

Thank you for posting your query in Microsoft Community.

I apologize for the inconvenience caused. We are glad to help you.

I would suggest you to login to the built-in admin account and check:

1. Click on Start icon and select Command Prompt run as administrator there.
2. Accept the UAC prompt.

3. Enter the following command to enable the hidden administrator account: net user administrator /active:yes
Note: To disable the account follow the instructions : net user administrator /active:no

If you can log into the Default Administrator account, follow these steps to perform System Restore:

a. On the desktop, press Windows key + R to open a Run Dialog.

b. Type %systemroot%\system32\rstrui.exe.

c. Press Enter and select a restore point before the account got deleted.

If issue persists, also try this:

Try to save the password in credential manager and check. Refer to the steps below:

1.     Press Windows key + X.

2.    Click on Control Panel.

3.    Click on "Credential Manager" and select "Windows Credentials".

4.    Go down to "Generic Credentials" and select "MicrosoftAccount:user=<user_name>" (where <user_name> should be your user name).

5.    Click "Edit" and Change the password and press "Save".

6.    Check if issue persists.

Hope this helps. Do contact us for further queries. We will be happy to assist you.

Regards,

Jenith

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Hi Jenith

I have a similar Problem. 

but from iseman's post "I disabled all my other user accounts and I activated the net user administrator account."

and 

"with cmd prompt, it's asking me for the administrator password... Resetting Windows, it's asking me for the administrator password... "

I work small business IT and see this on a disturbing amount of PC's main issue is you cannot perform most maintenance tasks without the password that doesn't seem to exist. Reminds me of an old issue with windows 7 "the User Profile Service failed the logon" error message. 

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Hi Carl,

I suggest you to create a new user account and check if you face the same issue.

Here are the steps:

  1. Go to Settings.

  2. Choose Accounts and then select Family and other users.

  3. Select add someone else on this PC.

  4. Enter a user name and hit next.

  5. Click on Finish.

  6. Sign out from the current Account and Log into the new account.

If you still face the issue, I suggest you to change the account type to administrator account by following the steps below and check if it helps. 

  1. Press Windows key + X.

  2. Select Control Panel.

  3. Click on User accounts.

  4. Under make changes to your account, click on Manage another account.

  5. Select the account which you want to change.

  6. Now click on change the account type.

  7. Select Administrator and click on Change the Account Type to change the account type to administrator account.

  8. Now check if you are able to perform the tasks.

Get back to us with the status of the issue.

Thank You.

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The answers are not paying attention to the question. I have the same problem. I cannot do any of the suggested things because I can't get past the administrator login screen, because, not having set any password, I can't supply one. What can a person do at the administrator login screen to handle this problem? Also, what causes it? How can there be a password required when none has ever been set?

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Hi,

Thanks for the update and response.

This might be due to the corruption of the Account hence I suggest you to create a new user account as suggested by ThofikhAhamad from the earlier response . I also suggest you to refer the Microsoft article on Microsoft policy about lost or forgotten passwords if it is a Microsoft account.

https://support.microsoft.com/en-us/kb/189126

Reply us if you have any further queries on Windows 10 we will be glad to assist you.

 

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The question is still not answered. I am unable to access anything as EVERYTHING asks for a password.

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I understand the frustration of some of the other users on this post. I think there is a misunderstanding of the problem. I am experiencing the same issue and there is no means to create a new account, access settings, start menu, ANYTHING. I am stuck in the Windows Repair screen and every option ( including Command prompt) requests a password that is not mine. Please, someone, provide guidance on the problem we are trying to describe. 

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Same exact issue here.  Enabled built-in admin user, DID NOT set a password, deleted all other users, now I cannot log in.

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Hi Kelle,

For us to have a better understanding regarding your concern, we'd like to ask the following questions:

  • Have you made any recent changes prior to this issue?
  • Are you able to access safe mode using the built-in admin account?
  • Can you provide us the exact error message when you log in to your device?

We're looking forward to your response.

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For all of thise this facing this issue. On the system I was working on, the password was actually blank. I tried every variation of default password I could think of, but never thought to trying "nothing". Its a shot in the dark but try not typing anything into the password field and hitting enter. It somewhat makes sense since there was never a password set up that hadnt been already tried previously. Good luck. 

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Last updated April 14, 2021 Views 132,950 Applies to: