Why did Team Viewer show up on my computer?

I did not ask for this app & it showed up by itself while the PC was idle.
|
Hi Mike, I am Rob, a volunteer and a 10 time and dual award MVP specializing in Windows troubleshooting and Bluescreen analysis.

Uninstall TeamViewer, change your router password, and do a thorough check for malware.

If you need to check for malware here are my recommendations - these will allow you to do a thorough check and removal without ending up with a load of spyware programs running resident which can cause as many issues as the malware and maybe harder to detect as the cause.

No one program can be relied upon to detect and remove all malware. Added that often easy to detect malware is often accompanied by a much harder to detect and remove payload. So its better to be overly thorough now than to pay the high price later. Check with these to an extreme overkill point.

How do I find and remove a virus?
http://windows.microsoft.com/en-US/windows-8/ho...

TDSSKiller.exe. - Download to the Desktop - then go to it and Right Click on it - RUN AS ADMIN it will show any infections in the report after running - if it will not run change the name from tdsskiller.exe to tdsskiller.com. Whether it finds anything or not does not mean you should not check with the other methods below.
http://support.kaspersky.com/viruses/solutions?...

Microsoft Safety Scanner
http://www.microsoft.com/security/scanner/en-us...

Malwarebytes - free
http://www.malwarebytes.org/products/malwarebyt...

SuperAntiSpyware Portable Scanner - Free
http://www.superantispyware.com/portablescanner...

AdwCleaner
http://www.bleepingcomputer.com/download/adwcle...

Hitman Pro is a second opinion scanner, designed to rescue your computer from malware (viruses, trojans, rootkits, etc.) that have infected your computer despite all the security measures you have taken (such as anti virus software, firewalls, etc.).
http://www.surfright.nl/en/hitmanpro

Zemana - scroll down to Free - Advanced Malware Detection and Removal - also Effective against Rootkits and BootKits
https://zemana.com/en-US/AntiMalware

What is Windows Defender Offline?
http://windows.microsoft.com/en-US/windows/what...

Windows Defender Offline system requirements
http://windows.microsoft.com/en-US/windows/wind...

--------------------------------------------------------

If needed here are some online free scanners to help

http://www.eset.com/onlinescan/

----------------------------------

Other Free online scans
http://www.google.com/search?hl=en&source=h...

Please let me know the results and if you need further assistance.
Rob Brown - past Microsoft MVP - Windows Insider MVP 2016 - 2021
Microsoft MVP Windows and Devices for IT 2009 - 2020

4 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Sumit

Volunteer Moderator- Microsoft Community
I do not work for Microsoft

Mark the reply as helpful or answered to help others if your query is resolved

2 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated June 14, 2021 Views 2,241 Applies to: