Protect Yourself From Tech Support Scams
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October 14, 2019
Protect Yourself From Tech Support Scams
Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee
and that the phone number is an official Microsoft global customer service number.
what is virtualapp/didlogical , sso pop user, sso pop device doin in my credentials page? and why do they repopulate inspite removing from the vault?
what is virtualapp/didlogical , sso pop user, sso pop device doin in my credentials page? and why do they repopulate inspite removing from the vault?no matter how many times i try deleting it it returns like a virus. is that a safe file made by MS for
security or is it a network hacker's deed?
Thank you for posting your query in Microsoft Community.
I understand your concern and will assist you to resolve this issue.
It's apparently a generic authentication process tied to the use of 'Windows Live Essentials' utilities. You can remove it but it will re-appear if you use Windows Live products.
If you do not store Web or Windows credentials on your machine you could disable 'Credential Manager' in 'Services'.
If you go to Start and type services.msc, then Enter, then navigate to 'Credential Manager', right click on that entry, choose properties, then click 'Stop', then click on 'Startup type' drop down menu and choose 'Disabled', click Apply
and OK.
Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.
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I am seeing this same thing in our environment. We do NOT have Live Essentials installed. We have our Exchange server hosted by Microsoft (Office 365), but all of the Office products are install locally (Office 2013 / 2016).
We are trying to troubleshoot issues with users being randomly prompted for username / password in Lync & outlook, when we noticed these additional entries in the cred manager.
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Thank you for posting your query in Microsoft Community.
I understand your concern and will assist you to resolve this issue.
It's apparently a generic authentication process tied to the use of 'Windows Live Essentials' utilities. You can remove it but it will re-appear if you use Windows Live products.
If you do not store Web or Windows credentials on your machine you could disable 'Credential Manager' in 'Services'.
If you go to Start and type services.msc, then Enter, then navigate to 'Credential Manager', right click on that entry, choose properties, then click 'Stop', then click on 'Startup type' drop down menu and choose 'Disabled', click Apply
and OK.
Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.
not helpfull if disable it (CM), they still adding automaticaly to registry and maybe still useable....
give proper answer what app/services use it, how to disable them completelly;
can it be virus/melware? can some one use it to access and brake my PC?
15 people were helped by this reply
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Did this solve your problem?
Sorry this didn't help.
Great! Thanks for marking this as the answer.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.